Numericable messaging blocked
Pinpinlechien
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Anonymous user -
Anonymous user -
Hello,
For several months, my Numéricable email account has been blocked, supposedly after 5 login attempts where I entered the wrong password.
I am no longer a Numéricable customer and I am not an SFR customer.
I did not enter a backup email address or phone number.
When you contact 3990 or SFR support, the voicemail asks you to press "1, 2, or 3," but none of these options correspond to my problem and I am asked for my customer number....
What should I do?
Configuration: Windows / Chrome 86.0.4240.198
For several months, my Numéricable email account has been blocked, supposedly after 5 login attempts where I entered the wrong password.
I am no longer a Numéricable customer and I am not an SFR customer.
I did not enter a backup email address or phone number.
When you contact 3990 or SFR support, the voicemail asks you to press "1, 2, or 3," but none of these options correspond to my problem and I am asked for my customer number....
What should I do?
Configuration: Windows / Chrome 86.0.4240.198
3 réponses
Hello,
Right now many former SFR clients are experiencing the same issue.
I think SFR is trying to push former clients to migrate to another messaging service.
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“Artificial intelligence is defined as the opposite of natural stupidity.”
Right now many former SFR clients are experiencing the same issue.
I think SFR is trying to push former clients to migrate to another messaging service.
--
“Artificial intelligence is defined as the opposite of natural stupidity.”
Hello barnabe0057,
I also suspect that this is so you can contact them to sell you something.
The problem is that it is impossible to get in touch with them; I couldn't find any forum or technical support from Numéricable or SFR where you can ask a free question...
I also suspect that this is so you can contact them to sell you something.
The problem is that it is impossible to get in touch with them; I couldn't find any forum or technical support from Numéricable or SFR where you can ask a free question...
Hello Pinpinlechien,
What could be more normal than when you no longer pay anything to a commercial company, you no longer have access to any of its services?
ISPs are required by telecommunications legislation to keep accounts active for 6 months after contract termination. This period is intended to allow users to notify their contacts of their upcoming change of address.
Beyond that, these accounts can disappear at any time and without notice.
Continuing to use an account without a subscription is called "squatting"!
What could be more normal than when you no longer pay anything to a commercial company, you no longer have access to any of its services?
ISPs are required by telecommunications legislation to keep accounts active for 6 months after contract termination. This period is intended to allow users to notify their contacts of their upcoming change of address.
Beyond that, these accounts can disappear at any time and without notice.
Continuing to use an account without a subscription is called "squatting"!