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Time change on gigaset E560

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popot -  
baladur13 Posted messages 47329 Registration date   Status Moderator Last intervention   -
Hello,

I have been using a Gigaset E560 for years and I am satisfied with it.
When the clocks changed for winter time, I set the time manually, and since then, whenever I receive a call, it resets to summer time.

I have reset the settings several times, but the problem remains the same.
If anyone can help me, thank you very much.

3 answers

  1.
    baladur13 Posted messages 47329 Registration date   Status Moderator Last intervention   14 391
     
    Hello,
    Probably a similar issue as here:
    https://forums.commentcamarche.net/forum/affich-36907121-probleme-heure-gigaset-as-415#p36907314
    Livebox is not showing the correct time... and the phone receives the time with every call.
    At my place, it's impossible to set the correct time on the Livebox play; the time zone Paris (UTC+1) shows daylight saving time and switching to the London time zone (UTC) gives an even more incorrect hour.
    For setting the box's time, see: https://assistance.orange.fr/livebox-modem/toutes-les-livebox-et-modems/depanner/un-probleme-de-materiel/la-livebox-affiche-un-message-d-erreur/livebox-play-retablir-l-heure_72930-73806

    I cannot find in the E560 manual the option to disable the automatic time setting during a call as described for the AS415, but who knows, try to follow the instructions given for the AS415.

    Very difficult to catch a black cat in a dark room.
    Especially when it's not there...
    1
  2. popot
     
    Hello Baladur 13

    I solved the problem by following your procedure:

    Press the Menu button on the phone

    Press the Star button

    Press the Pound button

    Press the Zero button

    Press the Five button

    Press the Pound button

    Press the Seven button

    Press the Three button

    A line appears with 973: [2] blinking

    Replace the 2 with 0</ital>

    Confirm with Ok.

    I will now try to get to the source of the issue, meaning that, when switching to winter time, the correct time zone did not set in the Livebox

    I will take it slowly, not having your skills in this area
    Thank you again for your relevant help

    Best regards
    1
    1. baladur13 Posted messages 47329 Registration date   Status Moderator Last intervention   14 391
       
      For now... at least at my place...
      The time zone proposed and used in the Livebox is indeed the correct one: Paris (UTC+1).
      But it's the time zone that is not set to the correct (winter) time...
      The problem is with Orange. .
      0
      1. popot > baladur13 Posted messages 47329 Registration date   Status Moderator Last intervention  
         
        Good evening baladur13
        "results of the races"
        I opened the configuration interface and the time zone set was indeed: Paris UTC+1
        the time displayed was indeed correct

        I therefore put the phone back with line 973. [ 2]
        I made another test call, the time did not jump, did Orange intervene?
        for now it's working fine, let's hope it lasts...

        thank you for your help which allowed me to progress a bit in this area
        0
      2. baladur13 Posted messages 47329 Registration date   Status Moderator Last intervention   14 391 > popot
         
        Apparently, Orange intervened... or made sure that the system used is on winter time..
        At my place, the Paris timezone (UTC+1) has also returned to normal.

        Thank you for the feedback.
        0
  3. popot
     
    thank you for all this information
    I think I am on the right track
    I will try to modify the handling of the time sent by the livebox with each call
    I will keep you updated
    0