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My Gigaset E560 phone is locked

THEODORE -  
 CATH -
Hello,

my Gigaset phone from Orange is locked, how do I unlock it? Thank you.

12 answers

  1.
    jejelefou972 Posted messages 5 Status Member 43
     
    Hello, everything works except that I cannot make calls.
    28
    1. baladur13 Posted messages 47330 Registration date   Status Moderator Last intervention   14 391
       

      See previous message #12

      -1
  2. jejelefou972 Posted messages 5 Status Member 43
     
    The outgoing call restriction must have been activated, but I don't know how to deactivate it.
    12
  3. YanisNsrn Posted messages 114 Status Member 156
     
    Locked how? Did you forget the password?
    7
  4. baladur13 Posted messages 47330 Registration date   Status Moderator Last intervention   14 391
     
    Hello,
    A long press on the # key locks and unlocks the keyboard....
    (which is indicated by a padlock symbol next to the #)
    Excerpt from the manual on page 12

    7
    1. CATH
       
      Very easy to unlock, but you still had to know the method!!!!
      Thank you for everything ????
      0
  6. jejelefou972 Posted messages 5 Status Member 43
     
    Could you help me then? I did #33 and I typed the number, and then it said: When I want to call with my connected phone: Your line is locked, we cannot proceed with your call.
    So if you can give me the instructions, that would be easier.
    4
  8. Incorporated Posted messages 597 Status Member 373
     
    Hello,

    As YanisNsrn said, password? or is he asking for the PUK code?
    0
  9. Incorporated Posted messages 597 Status Member 373
     
    I believe the only way is to go back to your operator

    Do you have a photo to send us?
    0
  10. jejelefou972 Posted messages 5 Status Member 43
     


    here is the photo
    0
    1. Incorporated Posted messages 597 Status Member 373
       
      I was talking about a photo of the target error..
      0
    2. YanisNsrn Posted messages 114 Status Member 156
       
      LOL
      0
  11. jejelefou972 Posted messages 5 Status Member 43
     
    it doesn't work
    0
  12. THEODORE
     
    it's still not working
    0
    1. baladur13 Posted messages 47330 Registration date   Status Moderator Last intervention   14 391
       
      Why change your username multiple times in this topic?
      Once Theodore as a guest, once jejelefou972 as a member.
      For clarity, it would be better to make a choice and stick to it.

      That said...
      Can you describe what the screen of the handset displays as precisely as possible?
      Is this symbol present?

      Is this phone connected to a router?

      The phone just tells me your line is locked. Is it the screen that displays "locked" or is it a voice that makes this observation?

      Who is your operator? Orange?
      0
  13. THEODORE
     
    No, the phone just tells me your device is locked. I'm looking for how to unlock it.
    -1