My Gigaset E560 phone is locked

THEODORE -  
 CATH -
Hello,

my Gigaset phone from Orange is locked, how do I unlock it? Thank you.

12 réponses

jejelefou972 Posted messages 5 Status Membre 43
 
Hello, everything works except that I cannot make calls.
28
baladur13 Posted messages 47550 Registration date   Status Modérateur Last intervention   14 372
 

See previous message #12

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jejelefou972 Posted messages 5 Status Membre 43
 
The outgoing call restriction must have been activated, but I don't know how to deactivate it.
12
YanisNsrn Posted messages 114 Status Membre 156
 
Locked how? Did you forget the password?
7
baladur13 Posted messages 47550 Registration date   Status Modérateur Last intervention   14 372
 
Hello,
A long press on the # key locks and unlocks the keyboard....
(which is indicated by a padlock symbol next to the #)
Excerpt from the manual on page 12

7
CATH
 
Very easy to unlock, but you still had to know the method!!!!
Thank you for everything ????
0
jejelefou972 Posted messages 5 Status Membre 43
 
Could you help me then? I did #33 and I typed the number, and then it said: When I want to call with my connected phone: Your line is locked, we cannot proceed with your call.
So if you can give me the instructions, that would be easier.
4
Incorporated Posted messages 597 Status Membre 373
 
Hello,

As YanisNsrn said, password? or is he asking for the PUK code?
0
Incorporated Posted messages 597 Status Membre 373
 
I believe the only way is to go back to your operator

Do you have a photo to send us?
0
jejelefou972 Posted messages 5 Status Membre 43
 


here is the photo
0
Incorporated Posted messages 597 Status Membre 373
 
I was talking about a photo of the target error..
0
YanisNsrn Posted messages 114 Status Membre 156
 
LOL
0
jejelefou972 Posted messages 5 Status Membre 43
 
it doesn't work
0
THEODORE
 
it's still not working
0
baladur13 Posted messages 47550 Registration date   Status Modérateur Last intervention   14 372
 
Why change your username multiple times in this topic?
Once Theodore as a guest, once jejelefou972 as a member.
For clarity, it would be better to make a choice and stick to it.

That said...
Can you describe what the screen of the handset displays as precisely as possible?
Is this symbol present?

Is this phone connected to a router?

The phone just tells me your line is locked. Is it the screen that displays "locked" or is it a voice that makes this observation?

Who is your operator? Orange?
0
THEODORE
 
No, the phone just tells me your device is locked. I'm looking for how to unlock it.
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