"Unusual activity" unable to resolve
Philippe_MacGyver
Posted messages
28
Status
Membre
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Shishi -
Shishi -
Hello.
This morning my Gmail was blocked.
When I tried to reconnect, I got this message:
"We detected unusual activity in your Google account. For security reasons, you have been signed out. To continue, you need to confirm that it's really you."
I did everything they asked, requesting a code sent to another email or to my mobile by SMS, and it always leads me to change my password.
The password has been changed, but each time I try to reconnect, I get the above message because "we do not recognize you," and I have to start over:
Code to send, new password that must be different from the previous ones, etc., etc...
And it starts over endlessly with each sign out/sign in.
I tried on another PC and on my mobile.
The same thing happens!
I also cleared cookies and history, ran CCleaner, and restarted my computer.
Several times!
Nothing works:
I want to reconnect to my Gmail:
The above message, code to send, a new password different from all the others to log in.
And again and again... and again!
One of my PCs is running Windows 7, the other under Windows 10, then there's my mobile...
Always the same on any device...
Can someone please help me?
I don’t know what to do anymore, and this personal email is important, many people, including work and doctors/hospitals (& YouTube account), know it.
It really bothers me to change it!!
If a kind soul can help me, I don’t even know what keyword to type in the search engine of this forum that corresponds to this particular problem...
Thank you in advance!
This morning my Gmail was blocked.
When I tried to reconnect, I got this message:
"We detected unusual activity in your Google account. For security reasons, you have been signed out. To continue, you need to confirm that it's really you."
I did everything they asked, requesting a code sent to another email or to my mobile by SMS, and it always leads me to change my password.
The password has been changed, but each time I try to reconnect, I get the above message because "we do not recognize you," and I have to start over:
Code to send, new password that must be different from the previous ones, etc., etc...
And it starts over endlessly with each sign out/sign in.
I tried on another PC and on my mobile.
The same thing happens!
I also cleared cookies and history, ran CCleaner, and restarted my computer.
Several times!
Nothing works:
I want to reconnect to my Gmail:
The above message, code to send, a new password different from all the others to log in.
And again and again... and again!
One of my PCs is running Windows 7, the other under Windows 10, then there's my mobile...
Always the same on any device...
Can someone please help me?
I don’t know what to do anymore, and this personal email is important, many people, including work and doctors/hospitals (& YouTube account), know it.
It really bothers me to change it!!
If a kind soul can help me, I don’t even know what keyword to type in the search engine of this forum that corresponds to this particular problem...
Thank you in advance!
