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The Google Chrome app won't open on my Mac.

Jfarrow -  
_Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   -
Hello,

Does anyone have a solution? Every time I try to open the Google Chrome app on my Mac, the same message always appears: "unable to open the Google Chrome app."

Configuration: iPhone / Safari 13.1.1

5 answers

  1.
    _Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 135
     
    Hello

    Suggestion: use Apple's Safari browser to reinstall Chrome from Google's official website

    Ritchi
    0
  2. Jfarrow
     
    I have already tried, but nothing has changed.
    0
  3. monk521 Posted messages 1563 Status Member 300
     
    Hello,

    Uninstall Chrome using the AppCleaner program (delete all files that will be displayed).

    https://freemacsoft.net/appcleaner/

    Drag Chrome into AppCleaner.

    Then reinstall Chrome.
    0
  4. jfarrow
     
    Hello,
    I tried but the same message keeps appearing.
    0
  6. _Ritchi_ Posted messages 21130 Registration date   Status Contributor Last intervention   6 135
     
    Good evening,

    To uninstall Chrome, you need to:
    - go to the Applications folder and drag the Chrome icon to the Trash
    - delete the directory "~/Library/Application Support/Google/Chrome"
    To access this directory from Finder, you need to:
    - click once on the "Go" menu while holding down the Alt key: the "Library" submenu should then appear.
    - select this "Library" submenu: a window will then open
    - open the "Application Support" folder and then the "Google" folder.
    - locate the "Chrome" folder and drag it to the Trash.
    - restart the Mac
    - reinstall Chrome from the official Google website

    Ritchi
    0