Bluescreen :'(

Fermé
bugapres2mois - 13 mai 2020 à 13:28
contrariness Messages postés 19867 Date d'inscription samedi 10 juillet 2010 Statut Membre Dernière intervention 2 décembre 2024 - 13 mai 2020 à 23:52
Bonjour bonjour, tout d'abord j’espère que tout va bien en cette période. je sollicite votre aide car depuis plusieurs jour mon pc crash .... je l'ai réinitialisé mais rien n'y fait. J'ai téléchargé whocrashed et voici le résultat (si cela est utile) . Merci d'avance


Welcome to WhoCrashed (HOME EDITION) v 6.65
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This program checks for drivers which have been crashing your computer. If your computer has displayed a blue (or black) screen of death, suddenly rebooted or shut down then this program might help you find the root cause of the problem and a solution.

Whenever a computer suddenly reboots without displaying any notice or blue (or black) screen of death, the first thing that is often thought about is a hardware failure. In reality, on Windows a lot of system crashes are caused by malfunctioning device drivers and kernel modules. In case of a kernel error, many computers do not show a blue or black screen unless they are configured for this. Instead these systems suddenly reboot without any notice.

This program will analyze your crash dumps with the single click of a button. It will tell you what drivers are likely to be responsible for crashing your computer. It will report a conclusion which offers suggestions on how to proceed in any situation while the analysis report will display internet links which will help you further troubleshoot any detected problems.

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Click here to check if you have the latest version or if an update is available.

Just click the Analyze button for a comprehensible report ...



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System Information (local)
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Computer name: LAPTOP-KT1OAE3G
Windows version: Windows 10 , 10.0, build: 18363
Windows dir: C:\WINDOWS
Hardware: Nitro AN515-54, Acer, CFL, Octavia_CFS
CPU: GenuineIntel Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz Intel8664, level: 6
12 logical processors, active mask: 4095
RAM: 17014837248 bytes (15,8GB)




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Crash Dump Analysis
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Crash dumps are enabled on your computer.

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

On Wed 13-05-20 13:06:40 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\051320-16562-01.dmp
This was probably caused by the following module: wpprecorder.sys (WppRecorder+0x208D)
Bugcheck code: 0xC1 (0xFFFF87815B7CEF70, 0xFFFF87815B7CEB0B, 0xE94088, 0x23)
Error: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION
file path: C:\WINDOWS\system32\drivers\wpprecorder.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: WPP Trace Recorder
Bug check description: This indicates that the driver wrote to an invalid section of the special pool.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 13-05-20 13:06:40 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: acpi.sys (ACPI+0x1CF87)
Bugcheck code: 0xC1 (0xFFFF87815B7CEF70, 0xFFFF87815B7CEB0B, 0xE94088, 0x23)
Error: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION
file path: C:\WINDOWS\system32\drivers\acpi.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: Pilote ACPI pour NT
Bug check description: This indicates that the driver wrote to an invalid section of the special pool.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 13-05-20 12:55:24 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\051320-17078-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2390)
Bugcheck code: 0x1A (0x41792, 0xFFFFE080EC275080, 0x1000000, 0x0)
Error: MEMORY_MANAGEMENT
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred. A corrupted PTE has been detected.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 13-05-20 12:52:17 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\051320-15625-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2390)
Bugcheck code: 0x1A (0x3470, 0xFFFF970D7364F000, 0x99993B86BF074FFE, 0x99993B86BE074FFE)
Error: MEMORY_MANAGEMENT
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a severe memory management error occurred.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating (thermal issue) or because of a buggy driver. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 13-05-20 12:50:37 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\051320-4625-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x1C2390)
Bugcheck code: 0xC1 (0xFFFFCA07BAB92FD0, 0xFFFFCA07BAB926C3, 0x99402C, 0x23)
Error: SPECIAL_POOL_DETECTED_MEMORY_CORRUPTION
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that the driver wrote to an invalid section of the special pool.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



The following dump files were found but could not be read. These files may be corrupted:
C:\WINDOWS\Minidump\051320-17171-01.dmp




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Conclusion
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6 crash dumps have been found and analyzed. Only 5 are included in this report. If dump files are found and they could not be analuzed, it means they are corrupted. Because crash dumps are an emergency measure it is not uncommon for this to happen, however often it points to a problem in the storage stack. It is suggested that you run CHKDSK on your system drive to check your drive for errors.
No offending third party drivers have been found. Connsider using WhoCrashed Professional which offers more detailed analysis using symbol resolution. Also configuring your system to produce a full memory dump may help you.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

1 réponse

contrariness Messages postés 19867 Date d'inscription samedi 10 juillet 2010 Statut Membre Dernière intervention 2 décembre 2024 6 123
Modifié le 13 mai 2020 à 23:52
Vous avez la cause probable de votre probleme :
The following dump files were found but could not be read. These files may be corrupted:
C:\WINDOWS\Minidump\051320-17171-01.dmp

Minidump est le processus de transfert de la memoire vers le disque.. et a premiere vue ca coince..

Probleme de temperature du processeur, de la memoire, de virus etc..

Cherchez les erreurs possible dues a "Minidump" dans votre moteur de recherche
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