Printer disappeared from settings
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popiette42
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jmarion3 Posted messages 49489 Registration date Status Contributor Last intervention -
jmarion3 Posted messages 49489 Registration date Status Contributor Last intervention -
Hello
My Brother DCP 195c printer is no longer appearing in the control panel. There are no issues in the device manager. The drivers are up to date; I downloaded the Windows 10 package. It’s working properly for now! But since it's no longer recognized (recently), it might also stop working. What do you think?
Thank you
My Brother DCP 195c printer is no longer appearing in the control panel. There are no issues in the device manager. The drivers are up to date; I downloaded the Windows 10 package. It’s working properly for now! But since it's no longer recognized (recently), it might also stop working. What do you think?
Thank you
1 answer
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Hello.....
If it helps, I just noticed that it's the same for me with a Brother MFC J615W printer on Windows 10
Everything works well but no more icon in the control panel?
I will look into it further and keep you updated...
Edit ► I found the solution... You need to reinstall the driver or update it, and the printer icon comes back...
See below
1-Control Panel
2-Devices and Printers
3-Add a printer (2nd line from the top right)
4-Click on "The printer I want isn't listed"
5-Check the last small box at the bottom >> Next
6-Keep the top box checked >> Next
7-Click on Windows Update >> Let the machine search for compatible printers
8-In the window that opens >> Left Column >> Look for Brother >>>> in the right column scroll down to Brother DCP 195 C >> Next
The system will ask if you want to update the driver ► Yes... You close the control panel and then open it again and the printer is back
See screenshot image below
A+ for your upcoming comments... But if none ► Resolved
Best regards
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