Printer disappeared from settings

Solved
popiette42 Posted messages 175 Status Membre -  
jmarion3 Posted messages 49468 Registration date   Status Contributeur Last intervention   -
Hello
My Brother DCP 195c printer is no longer appearing in the control panel. There are no issues in the device manager. The drivers are up to date; I downloaded the Windows 10 package. It’s working properly for now! But since it's no longer recognized (recently), it might also stop working. What do you think?
Thank you

1 réponse

jmarion3 Posted messages 49468 Registration date   Status Contributeur Last intervention   5 507
 
Hello.....

If it helps, I just noticed that it's the same for me with a Brother MFC J615W printer on Windows 10
Everything works well but no more icon in the control panel?
I will look into it further and keep you updated...

Edit ► I found the solution... You need to reinstall the driver or update it, and the printer icon comes back...
See below

1-Control Panel
2-Devices and Printers
3-Add a printer (2nd line from the top right)
4-Click on "The printer I want isn't listed"
5-Check the last small box at the bottom >> Next
6-Keep the top box checked >> Next
7-Click on Windows Update >> Let the machine search for compatible printers
8-In the window that opens >> Left Column >> Look for Brother >>>> in the right column scroll down to Brother DCP 195 C >> Next

The system will ask if you want to update the driver ► Yes... You close the control panel and then open it again and the printer is back

See screenshot image below


A+ for your upcoming comments... But if none ► Resolved

Best regards
Aging well means favoring the time that passes over the time that remains!
1
popiette42 Posted messages 175 Status Membre 2
 
Thank you very much. Everything is fine. Have a good evening.
0
jmarion3 Posted messages 49468 Registration date   Status Contributeur Last intervention   5 507
 
Good evening ...

Thank you for the response and glad to hear that everything is fine for you ..
I consider the matter resolved
Best regards
0