Unable to start my Optiplex 7010 computer

Hello

If the PC is a few years old, you may find it difficult to locate the proper drivers for W10
So before installing W10, make sure you can find the drivers

--
Today, I'm not doing anything, if I haven't finished, I'll continue tomorrow

Hello

The drivers for W10 are available on the manufacturer's website for your PC >> https://www.dell.com/support/home/en/en/frbsdt1/product-support/product/optiplex-7010/drivers

See you later

--
The radiation level is higher at the employment agency than at Chernobyl.

Hi

What OS was the PC initially running/when you got it ((W7 or W10)?

See you later

--
The radiation level is higher at the unemployment office than at Chernobyl.

Hello

yes, it’s a W7 Pro

PS: delete your screenshot as we can see the W7 license

let us know when you have your new SSD, so that someone can guide you for the installation of W10

check already for the W10 license/activation key

PS: if I’m not mistaken, the W7 key should work for W10

see you

re

how do I delete the photo??

see if you can delete your message:

click on the screenshot to enlarge it if needed



let me know what it gives

@+

--
the radiation level is higher at the employment center than at Chernobyl

re

it's good, I deleted it for you :)

I hadn't tested it before, and I wasn't sure I could do the manipulation

PS: you should have received an email to notify you of the deletion of your message

let me know if that's the case

@+

--
the radiation level is higher at the employment center than at Chernobyl

re

no problem for the help :)

waiting for the receipt of your new HDD/SSD

@+

--
the radiation level is higher at the job center than at Chernobyl

Hello

the message states that no problems were found, and asks if you want to run the memory test diagnostic again (click no)

you need to download a Windows 10 ISO image and install it on your hard drive

PS: you must choose the same image that was previously installed on your PC (W10 Home/Pro)

if you have any questions...

@+

--
the radiation level is higher at the employment office than at Chernobyl

Hello

you can download the W7 ISO image on this page >> https://www.microsoft.com/fr-fr/software-download/windows7

do you know which version of W7 was installed on your old hard drive?

do you know if the pc is 32 or 64 bits?

@+

--
the radiation level is higher at the unemployment office than at Chernobyl

Hi Martin,

As this is a micro tour, the operating system must be noted on a label.

In case you don't see it, check with your son-in-law (who I think will be able to tell you which OS was last installed on this PC).

PS: Ask him if the PC was 32 or 64 bits, but since it's a company PC, I think it is 64 bits.

@ AluMinioume

I don't see the point of installing Windows 7 at this time.

If the PC was running W7, I recommend installing the same OS to upgrade to W10 later.

Martin won't need a license key to upgrade to W10; the W7 license key will "do" the job.

I upgraded my W7 to W10 last weekend, and everything is OK.

I did the updates, and I have version 1909.

See you later

--
The radiation level is higher at the employment center than at Chernobyl.

It's written W7 pro OA

Okay, and is it not specified whether the PC is 32 or 64 bits?

P.S.: when you enter the license key on this page >> https://www.microsoft.com/fr-fr/software-download/windows7

it should offer you the right version of W7 (32 or 64 bits)

See you later

--
the radiation level is higher at the employment office than at Chernobyl

Hi

it's getting complicated...

I think it would be better if you buy a Windows 10 license

then you will download a Windows 10 ISO image to install it

see you later

--
the radiation levels are higher at employment services than in Chernobyl

Good evening, I found a hard drive on Amazon for €49.99. Here are the specifications ///Crucial CT250MX500SSD1(Z) internal SSD MX500 (250GB, 3D NAND, SATA, 2.5 inches) // thank you very much for your help. After that, I will need your help to install W10 on this disk. Best regards.

Bonjour, une clé bootable est une clé USB qui a été configurée pour démarrer un ordinateur. Elle contient un système d'exploitation ou des outils de récupération qui peuvent être lancés directement à partir de la clé, permettant ainsi d’installer un système d’exploitation ou de dépanner un ordinateur sans utiliser le disque dur.