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Subscription Confirmation

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Phiphie Posted messages 35 Status Member -  
Phiphie Posted messages 35 Status Member -
Hello everyone!

While sorting my emails, I found an email from Google Play: "confirmation of your subscription"; when I didn't subscribe to anything!



So I have an idea of who might have done this... (thanks kids ????????????) but impossible to find any trace of it to cancel.

When should I expect to be charged? (Order date: 7.08.2019)

Thanks in advance for your answers

Sophie

7 answers

  1.
    fermiparadoxx Posted messages 11454 Registration date   Status Member Last intervention   6 108
     
    Hello,

    Next charge on August 7, 2020, it's written.... and it's once a year.
    To avoid subscribing without your consent, simply remove the credit card from Google Play.
    1
  2. Judge_DT Posted messages 27651 Registration date   Status Moderator Last intervention   10 013
     
    Hello,

    but it's impossible to trace it and cancel it.

    You have the trace in the email and, moreover, you have a button in that same email to cancel the subscription...

    I don't understand where you're stuck. You must have seen a withdrawal from the bank account linked to your Google account, right?

    --
    ~ To know how to listen is to possess, besides one's own, the minds of others... said Leonardo da Vinci.
    ~ “The art of writing is above all to be understood” — Eugène Delacroix
    0
  3. Phiphie Posted messages 35 Status Member
     
    Thank you for your responses,

    Sorry, I hadn't seen the date of 2020 because I thought it was a monthly and possibly annual withdrawal.

    I don't have a credit card linked to my Google Play account (I'm asked for it every time I download a free app).

    And the button in the email to cancel doesn't work!

    And nothing has been charged to my account.
    0
  4. Chris 94 Posted messages 1937 Registration date   Status Moderator Last intervention   7 536
     
    Hello,

    I would sense a phishing attempt here... When you hover over the links in this darn email, does a tooltip appear or does the address perhaps show up at the bottom of the screen? If so, is it really a Google address and not some weird schmilblick?

    --
    People who fight can lose. People who don’t fight have already lost.
    (Bertolt BRECHT)
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    1. Phiphie Posted messages 35 Status Member
       
      The address above is
      "https://www.webonan.fun/index.php?name=...
      ...........(my first name and last name, right)"
      0
    2. Phiphie Posted messages 35 Status Member
       
      But they have my name, first name, and postal address...
      0
    3. fermiparadoxx Posted messages 11454 Registration date   Status Member Last intervention   6 108
       
      If you don't have a payment card on Google Play, you can't be charged...
      Additionally, 19.99 euros per month seems very excessive... it looks like a scam email...
      0
    4. Phiphie Posted messages 35 Status Member
       
      No, no credit card linked to Google Play and no billing on my Free Mobile account.

      Moreover, I did not authorize such payments.
      0
    5. Chris 94 Posted messages 1937 Registration date   Status Moderator Last intervention   7 536 > Phiphie Posted messages 35 Status Member
       
      Hello,

      Name, first name and address are easy to find... I suppose there are even "bots" capable of digging them up on the network :-(

      Not sure that webonan.fun is related to Google, but it seems connected to Android. Meh...
      0
  6. Phiphie Posted messages 35 Status Member
     
    When I go on Google Play Music, I'm offered a subscription...
    0
    1. fermiparadoxx Posted messages 11454 Registration date   Status Member Last intervention   6 108
       
      This email is fake! Forget it.
      0
  7. Phiphie Posted messages 35 Status Member
     
    I just realized that I received a similar email from Darty regarding an LED TV...

    I don't know whether I should be worried or reassured...

    If I click that button a good ten times, what might I risk???????????????
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    1. Chris 94 Posted messages 1937 Registration date   Status Moderator Last intervention   7 536
       
      Same response as fermiparadox: fake email!

      Between our real sellers who sell our contact information to make a little money and the bots I mentioned earlier, we haven't finished seeing these scam attempts arrive in our inboxes :-(
      0
    2. Phiphie Posted messages 35 Status Member
       
      By digging a little, I think I know where it comes from ....

      But what am I risking if I click on the button to cancel the subscription???
      That's what scares me.
      0
    3. Chris 94 Posted messages 1937 Registration date   Status Moderator Last intervention   7 536
       
      We haven't been clear enough... There is no subscription! The goal is to get you to click on links to pages where, whether you want to "confirm" or "deny," you will have to provide a lot of information "for verification." For example, so that your contacts can be sure that you are really you, they might ask for all the details of your credit card... And hallelujah for them if you give in.

      Put these messages in the trash and see how to use email filters.
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      1. Phiphie Posted messages 35 Status Member > Chris 94 Posted messages 1937 Registration date   Status Moderator Last intervention  
         
        Thank you for this answer, it reassures me.

        I thought that clicking would give them the opportunity to hack into my system...
        0
  8. Phiphie Posted messages 35 Status Member
     
    Thank you all for helping me.
    0