HP Deskjet 2540 Unable to Connect to Wi-Fi

Mélusine18 Posted messages 337 Status Membre -  
 Totoisback -
Hello,
I recently changed my ISP and had to reinstall my printer.
However, I was able to reinstall the printer and set it up with a USB cable, but I cannot switch from USB connection mode to a wireless connection.
I have tested several solutions found online and on the manufacturer's website, but none have worked! "Unable to install the printer on the network," is the recurring error message I keep receiving. I have uninstalled and reinstalled the software X times, but nothing works.
I don't understand where the problem lies.
The scan doctor assistant offers solutions that I have all tested, and again, nothing at all.
Is there a kind and competent soul who can help me?
Thank you very much

Configuration: Windows / Chrome 75.0.3770.100

6 réponses

glg29 Posted messages 29751 Registration date   Status Contributeur Last intervention   4 581
 
Hello,
Is the printer's driver/software suite installed on the PC?
Windows, which one?
32 or 64 bits?
Regards.

--
He who does not bring pleasure upon arrival always brings pleasure upon leaving!
Breizh a tao
3
Melusine18
 
Hello,
Yes, the suite is installed, and the drivers are up to date. I am on Windows 10.
I have tried one more time by disabling the antivirus and the firewall, but to no avail.
Best regards
0
Melusine18
 
I forgot, it's 64 bits.
Thank you
0