Printer connection issue Deskjet 2700
Kerolis
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brupala Posted messages 111142 Registration date Status Member Last intervention -
brupala Posted messages 111142 Registration date Status Member Last intervention -
Hello,
I bought the DeskJet 2700 series, and it worked very well when I connected it to my old router.
I moved and got a new router, and that's when the problems started.
I can't connect via WiFi, whether through my PC, my smartphone, or WPS.
Every time it tells me that the WiFi code for the printer is incorrect, even though I note the one indicated on the page I print from the printer.
I've been pulling my hair out for several days.
Can someone please help me?
Configuration: Android / Chrome 88.0.4324.152
I bought the DeskJet 2700 series, and it worked very well when I connected it to my old router.
I moved and got a new router, and that's when the problems started.
I can't connect via WiFi, whether through my PC, my smartphone, or WPS.
Every time it tells me that the WiFi code for the printer is incorrect, even though I note the one indicated on the page I print from the printer.
I've been pulling my hair out for several days.
Can someone please help me?
Configuration: Android / Chrome 88.0.4324.152
2 answers
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Hi
the IP must be different with the new Box
uninstall your printer using Revo Uninstaller in advanced mode, and reinstall it
PS: the installation is done with the USB cable unplugged, you will connect it when the installation prompts you
download Revo Uninstaller to your desktop --> click here
right-click on Revo Uninstaller, and choose "run as administrator" to install it
the tutorial for usage --> click here
@+
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