Black screen after changing the panel :(
XerOce
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xeroce32 Posted messages 4 Status Membre -
xeroce32 Posted messages 4 Status Membre -
Hello, I'm not in the habit of asking for help on forums, but I must admit that I'm lost.
After accidentally cracking my laptop screen, I ordered a new panel to fix it. But after installation: black screen. I thought the panel was dead, so I ordered a new one (60€ after all). I want to point out that the references are indeed the same.
So I reinstall it and the same problem occurs, black screen. I order a third one and still the same issue.
I then think that the problem is not with the panel but with my computer (which still works with the old panel). While looking on the forums, I discovered that I wasn't the only one to have this problem, and then I found out that by turning on my PC with the old panel and plugging in the new one once it was on, it worked. But when I turn off the computer and turn it back on, it's the same thing: the screen lights up but stays black. I think the issue might be with the graphics card resolution. Can you please help me, it's urgent. Best regards.
PS: Sorry for any occasional spelling mistakes.
After accidentally cracking my laptop screen, I ordered a new panel to fix it. But after installation: black screen. I thought the panel was dead, so I ordered a new one (60€ after all). I want to point out that the references are indeed the same.
So I reinstall it and the same problem occurs, black screen. I order a third one and still the same issue.
I then think that the problem is not with the panel but with my computer (which still works with the old panel). While looking on the forums, I discovered that I wasn't the only one to have this problem, and then I found out that by turning on my PC with the old panel and plugging in the new one once it was on, it worked. But when I turn off the computer and turn it back on, it's the same thing: the screen lights up but stays black. I think the issue might be with the graphics card resolution. Can you please help me, it's urgent. Best regards.
PS: Sorry for any occasional spelling mistakes.
2 réponses
Good evening, what is the model of the laptop in question? And what is the reference of the display? This could help to better understand your problem.
Thank you in advance for the details.
Thank you in advance for the details.
XerOce
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My PC is an ASUS R511L running Windows 10 and the display reference is: B156XTN04.2
Anonymous user
If it works after starting with the old panel and then switching to the new panel hot, I don't think it's a resolution issue. But just to be sure, start with the old panel, install the new one, and switch to a lower resolution? Then instead of shutting down the computer, just restart it to see if the display still works with the new panel after changing the resolution.
XerOce
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I've listened to your advice, but it's still the same problem: black screen at startup...
A clear CMOS is used to clear the settings stored in the NVRAM (in other words, the BIOS settings). The PC will lose its current configurations and load the factory defaults.
First, unplug your PC and make sure you have no external monitor connected, only the new built-in screen.
Inside the PC, you should see a CR2032 battery somewhere. This is what holds the settings; it corresponds to this:
https://uk.farnell.com/productimages/standard/en_GB/2065171-40.jpg
There may be variations depending on the motherboard, but it's generally a battery of this type. If it's connected to a connector, you can remove it (even if it's not the correct component, removing a connector and putting it back later cannot pose any risk).
You need to remove the battery from the PC. Once you’ve taken it out for about 2 minutes, put it back in its place and restart the PC.
First, unplug your PC and make sure you have no external monitor connected, only the new built-in screen.
Inside the PC, you should see a CR2032 battery somewhere. This is what holds the settings; it corresponds to this:
https://uk.farnell.com/productimages/standard/en_GB/2065171-40.jpg
There may be variations depending on the motherboard, but it's generally a battery of this type. If it's connected to a connector, you can remove it (even if it's not the correct component, removing a connector and putting it back later cannot pose any risk).
You need to remove the battery from the PC. Once you’ve taken it out for about 2 minutes, put it back in its place and restart the PC.