Word document issue: Header shifts layout

tchuvic Posted messages 8 Status Membre -  
Aliboron Martin Posted messages 3655 Registration date   Status Contributeur Last intervention   -
Hello,

I'm contacting you because I have a big problem with Word.

Indeed, I've been working for months on a "book" that I created in Word with a very important layout. It's a book with a black background (which is important).

I recently had to reset my computer and reinstalled Word (version 2019 16.22).

However, I'm facing a significant layout issue since this installation on my book: it is completely misaligned. In fact, after fiddling around a bit, I found that it's due to a header bar (which I NEVER set up in the original Word file, created under Word 2016).

Problem: I delete the header bar and when I do, big white "squares" appear all over my file (I'll try to attach a photo for those who want to see what it looks like).

https://www.casimages.com/i/190228040503806362.png.html

So to fix this, I put a black background back in "Design" then "Page Color." Now everything is black AND... the header bar is back, and everything is misaligned again!!!!!

If anyone has a solution, you will really save me, I beg you.

Thank you in advance!

Configuration: Macintosh / Safari 12.0.3

1 réponse

Aliboron Martin Posted messages 3655 Registration date   Status Contributeur Last intervention   989
 
It's difficult to give a relevant opinion without seeing exactly what's going on. Let's say the first hypothesis is that of a slight corruption of the document, a phenomenon quite classic with large documents that have a long history of corrections, version changes, etc.

You can try opening a copy of the document with LibreOffice and then saving it again (still in .docx, of course). The double conversion this entails generally yields good results in terms of "cleaning" the corruption.

--
Hello at your place!
Bernard
2
tchuvic Posted messages 8 Status Membre
 
Hello, thank you for the response!
I forgot to mention that even on other documents of the same kind (I have individual sub-chapters + the file with all the chapters), it adds the same header!

I used LibreOffice and I had the same issue. It ALWAYS adds this header to my documents.

Perhaps I forgot to mention: it has no margins.
0
tchuvic Posted messages 8 Status Membre
 
Yes, it's better, I had already done it but there is still some discrepancy! (Even at 0cm, the header is not completely removed...)
0
Aliboron Martin Posted messages 3655 Registration date   Status Contributeur Last intervention   989 > tchuvic Posted messages 8 Status Membre
 
Ah. Hard to say, but I don't feel like I see a header at home. Like, I don't have the fonts so the formatting isn't obviously strictly identical, I can't really compare...
0
tchuvic Posted messages 8 Status Membre
 
I can send you the document with a different font if you want, like "Times" for example. That way you will see that the layout elements are still misaligned!

Otherwise, set it to: remove the header after setting it to 0cm, and you will see that it gets misaligned again (and that it's perfect for the layout but I lose the black background!)
0
Aliboron Martin Posted messages 3655 Registration date   Status Contributeur Last intervention   989 > tchuvic Posted messages 8 Status Membre
 
Ah yes, indeed, there is a sort of balance between the two. A problem that we don't encounter with Word 2011. Well, there's a bug. To be reported to the product teams via the "smiley" button on the right side of the toolbar...
0