Windows 10, sleep mode exit issue

Solved
dridriun Posted messages 32 Registration date   Status Member Last intervention   -  
dridriun Posted messages 32 Registration date   Status Member Last intervention   -
Hello,

I put my PC into hibernation, and upon waking it up, the loading screen with the logo appears without any loading indication but remains stuck on it indefinitely. Sometimes the screen also stays black because no video output is detected.
If I force the computer to shut down with the power button, it then starts normally.

I have attempted the following solutions:
- Update all my drivers
- Complete all Windows updates
- In the control panel, I tried to run a troubleshooter using the "Power Troubleshooter" button.

For your information, I have a desktop computer from the brand HP.

Do you have any idea how to resolve my issue, please?

Thanks in advance for your help.

5 answers

Malekal_morte- Posted messages 178136 Registration date   Status Moderator, Security Contributor Last intervention   24 711
 
Hello,

Reinstall the graphics card drivers properly with DDU: https://www.malekal.com/ddu-reinstaller-proprement-pilotes-cartes-graphiques/

then:

Check if a BIOS update is available: https://www.malekal.com/mettre-a-jour-bios/
also reset the BIOS settings to see.

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