Sortir du mode veille sous Windows 10

It's a solution under W8... and creating a "shutdown" shortcut is a half-baked solution. The command has actually been given quite some time ago, but it can be given again:

shutdown /s /f /t 00

On HP, it seems that there are BIOS updates that fix this issue...

Unfortunately, Dell doesn't offer anything more. When I contact them, they tell me it's Microsoft's fault. My BIOS is updated.

Re,

When you type the command shutdown /s /f /t 00 (either directly or in cmd), what exactly happens?

Thank you for your help. So when I type the command, my PC shuts down, it says shutdown in progress, then the screen goes off but my fan keeps running and my keyboard stays lit because it has backlit keys. I should mention that the problem doesn’t happen all the time; sometimes it shuts down properly, other times it acts up!!! I have all the drivers up to date (I know a bit about computers). My BIOS is updated. The graphics card is the same, but I'm stuck here. I should also mention that it's a clean install that I did.

Hello, I tested the shutdown command you provided, and indeed the PC shuts down correctly!

So, it's simply a configuration issue with the options related to the buttons.

Hello Ikewdu,

I created this post some time ago and later thought I found the problem. It turns out I didn't find it... Anyway. :)

So I'm back here to see how to fix the issue:

- The complete shutdown worked. So we can assume that my BIOS is up to date.

- After trying the command "powercfg -h off" or "powercfg -h on", I'm getting a response in both cases that it is "impossible to perform the operation. An unexpected error (0x65b) occurred: The function failed during execution."

Right now I'm looking into the error 0x65b which is behind a lot of slow performance issues... So I'm checking how to fix this thing.

Thanks ;)

I also confirm, for over a week I've installed the MEI driver version 10 and everything works perfectly.

it doesn't work for me

Well, here we go again!!!! NOT FIXED!!!!

Update the Intel MEI from ASROCK this time, and it's good again!
The problem is definitely the MEI, in any case, I hope it will last this time!

It's simple, search for "Power Option" and remove "Recommended by (brand)" to set it to "Energy Saving".

To go download the response, the computer will need to be turned on... that doesn't solve the screensaver issue.

arnichou => I have exactly the same problem as you! I have an HP laptop with a Pavilion and a touchscreen and wireless mouse, and before installing Windows 10 on Wednesday, I had no issues waking it from sleep mode (I was on Windows 8)! So I updated my drivers thinking it would fix the problem, but not at all, nothing changed! I still can't wake it from sleep mode, and I can't completely turn off my computer without pressing the power button...

Oh yes, and I also checked my settings, and my wireless mouse is indeed allowed to wake my computer from sleep! So it's clear to me that it comes from something that Windows 10 has changed in my settings; I don't know, but its installation created the problem (otherwise, all the other features of this new operating system work well!).

If someone could help me solve my problem (and Arnold's too, since we seem to have the same one), that would be really nice!


Thank you in advance for your responses!

I have the exact same problem as you and I also have a touch HP laptop! ^^'
Thank you in advance for your responses!

@LautTsu My problem seems to be solved! I updated the graphics drivers, you right-click on the Windows icon at the bottom left (which represents the start menu). Then you go to "Device Manager", right-click on "graphics cards". Then, you go to "Update driver..." => "Search automatically for updated driver software" :)
After I did that last night, I turned off my laptop and it didn’t shut down by itself, like it had since Wednesday (the installation of Windows 10). But this morning, when I turned it on again, I let it sleep for a good while and I was able to wake it up without any problem! So I did another test, leaving it in sleep mode several times and each time it woke up without any issues ;)
But then again, it's normal that it only takes the driver update into account after a restart.

I just hope it will shut down by itself with the "Shutdown" function from the Start menu when I turn it off.

Have a nice day!

Well, the wake-up function still works well, but to turn off the computer it's still the same... I have to press power because the fan is still running even though everything is off..

I'm currently updating the graphics driver (it's been 1 hour)
I'm hoping it'll return to normal but not really optimistic.

Should I go back to Windows 8 before it's too late?

I found a solution:
- go to "Settings"
- update and security
- recovery
- advanced startup
There you go, my PC wakes up from sleep and shuts down normally.
I hope this works for you too! Best regards.

Well, it worked several times, but everything is failing again...
If anyone has a solution...

The problem isn't solved, in fact, it has come back! But HP has developed new drivers that support Windows 10, I'm in the process of updating everything and I hope it will be good this time!

I had the same problem (unable to exit sleep mode, had to restart my HP Pavilion laptop recently upgraded to Windows 10) I followed the instruction to remove and reinsert the battery... it works now. I admit it's a bit "strange".

Hi,

That was the idea proposed here:

https://forums.commentcamarche.net/forum/affich-32322612-sortir-du-mode-veille-sous-windows-10#9

It's good to have confirmed.

Thank you so much, it finally works!

Not me, Microsoft is telling me it's my graphics card, which one? Intel HD or nVidia? It's getting annoying!! And Dell kinda sent me on a wild goose chase telling me it's not their fault, figure it out yourself!!!

It's not working again! Should I start the operation recommended by f1dag?

And I forgot, uninstall Power4gear on Asus, it's a power management system utility that automatically takes over your machine's power settings.

Hi
Try a drive booster 2, it's good and it solves a lot of problems
Update all drivers at the same time
Regards

Hello, thank you for the help. My drivers are all up to date, I went through the Intel site one by one to get the latest ones. I also checked my configuration, and I even tried to take only the drivers that Dell offers, but it's still stuck. So now I see one thing: to wait for an update, but from whom? The technique with the MEI driver has failed. I don’t understand why Microsoft isn’t doing something since many of us have this issue. By the way, do you have this problem with an SSD or HDD?

Hello
Have you tried the hard reboot?
On a desktop: Force emergency shutdown: 5" on the button
Unplug the cord for 10"
Plug it back in
It restarts by itself
And forces the boot
On a laptop: Same
Good luck?
Best regards

Rehello yeah as mentioned I tried. I also tried in CAPS and reinstalling Windows 10 from scratch with the ISO, so there’s nothing wrong with the PC. I don't even have a single software yet. So I think I'll revert to Windows 8.1 until the bug is fixed.

That's too bad
I'm sorry for you
Have a good day?