Connection issue with wifirst

Bapt -  
brupala Posted messages 111146 Registration date   Status Member Last intervention   -
Hello,
I have been in student housing since the start of term. Internet access is via wifi through the provider wifirst. My laptop won't connect to this network. I have an ASUS VIVO BOOK 15 N running Windows 10 Pro.
I don't understand..... Yet at the IUT, I can connect. At my parents' house and a cousin's place who have an Orange box, I can connect to the wifi without any problem. I called wifirst's customer service, we did some troubleshooting, but there are too many issues with connecting, connections dropping, and the computer freezing. I think it might be related to my laptop.
Does anyone have any ideas?
Thanks

Configuration: Windows / Internet Explorer 11.0

3 answers

  1. Dieng
     
    Hi, I have the same problem too. Who can help us?
    12
    1. brupala Posted messages 111146 Registration date   Status Member Last intervention   14 448
       
      Check with the network administrator anyway.
      0