Ricoh sp112ddst printing in progress (35)

gaby -  
 Gaby -
Hello,

I am requesting your help for the installation of a Ricoh SP112 DDST printer. I would like to install this printer on my parents' computer. I start the CD and launch the quick USB installation, and then after a moment, an error message appears saying "Printing job in progress (35)" and the installation is abruptly stopped.
Despite numerous searches on the internet, I cannot find any solutions. Could you please help me?
My parents' computer is a Samsung running Windows 7.
I have already installed this printer on my own computer without issues; it’s an Asus running Windows 8.
On my parents' computer, there is already a printer installed, however, I don't think this is the problem since I have multiple printers installed on mine.
I don’t know what to do; thank you for your help.
Best regards,

Gaby

Configuration: Windows / Chrome 69.0.3497.92

1 answer

baptiste.r1807 Posted messages 1131 Registration date   Status Member Last intervention   639
 
Try installing it with Driver Booster by selecting only the printer to update. Are you sure you're running the installation in admin mode?
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Gaby
 
Hello,

It doesn't work with Driver Booster either..
Yes, the installation was indeed launched in admin mode
Best regards,

Gaby
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