Black band on the page when I copy!

Ln -  
 Sam -
Hello,

I have a little issue with my printer: when I try to copy or scan a document (black or color), a big black band prints at the same time!!
I tried changing the cartridges but it didn’t change anything.
I managed to print a document without any problem, but it’s when I want to scan or copy that it causes issues!
Please, I really need photocopies! It's the first time this has happened to me, I've had my printer for a year now, sniff
Thank you for your help
Configuration: Windows XP Internet Explorer 7.0

14 answers

  1. alex323 Posted messages 10 Registration date   Status Member Last intervention   81
     
    Hello
    A vertical black band 15mm wide and running the entire length appears during copying and scanning (not when printing from the PC!!!!). Has anyone ever encountered this problem?
    It's an HP PSC 1510
    Thanks in advance
    106