Unable to connect between printer/freebox

Solved
Vincent_Mlts Posted messages 6 Status Membre -  
Vincent_Mlts Posted messages 6 Status Membre -
Hello,

I just bought an HP Deskjet 3735 printer, and I'm equipped with a Freebox that works perfectly (connected to my smartphone, my Mac, etc. without any issues).

I can't configure this wireless printer.

I downloaded the driver software, then started the wireless configuration. My printer is not detected by the software, which then suggests that I connect my printer via USB to configure it wirelessly. That's what I did; with the printer connected, the software finds it this time, but the wireless network is still not found, and I'm stuck here:



I don't know if it might be related, but the WPS on my Freebox is disabled (and I can't activate it, see next photo)


I want to emphasize that I have indeed pressed the button on the printer to make it detectable, and it is blinking during the setup.

Thank you in advance for your help, have a good day everyone

Configuration: Macintosh / Safari 11.1.2

2 réponses

bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245
 
Hello,
You can either enter your WiFi key into your printer, you can find your WiFi key on your subscriber area.
Or you can activate WPS by going through FreeboxOs ==> Freebox Settings ==> Advanced mode ==> WiFi ==> WPS.
You can also manage your Freebox from your smartphone via the Freebox Companion app for Android or Freebox Companion app for iOS (Apple).
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