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Demo iPhone X

Judithx2609712 Posted messages 4 Status Member -  
Judithx2609712 Posted messages 4 Status Member -
Hello, I would like a precise answer to permanently remove the demo mode from my iPhone X that I bought from a private seller because the overheating is really horrible during use...

Do you have a radical solution to propose?

P.S.: The model numbers are typical of a demo.

2 answers

  1.
    bendrop Posted messages 12662 Registration date   Status Contributor Last intervention   8 527
     
    Hello,

    Normally, the store where you bought the iPhone should not have sold you the demonstration model.
    You need to restore it https://support.apple.com/fr-fr/HT201252

    Best regards.
    3
    1. Judithx2609712 Posted messages 4 Status Member
       
      Hello again, thank you for your response, but as I mentioned in my previous comment, I bought it from an individual who himself bought this phone from another individual secondhand, so concretely, step by step, how should I proceed to remove this demo once and for all, which is really horrible in terms of the product's abnormal functioning...

      Thank you in advance for your responses.
      0
  2. alexandreisaac Posted messages 53 Status Member 67
     
    Hello,

    As mentioned earlier, I think we need to restore the iPhone using iTunes or 3UTools!
    2
    1. Judithx2609712 Posted messages 4 Status Member
       
      Thank you for your response, but I would like to know if you have already had the opportunity to use a demo phone so that you can advise me like this. And thank you for the information about the software that I didn’t know about. If you recommend going through that one, I will follow your advice. By the way, if you have a specific one even more detailed to ensure I remove this demo, I am interested.
      0
    2. alexandreisaac Posted messages 53 Status Member 67
       
      Hello,

      Demo phones are often stolen or go through strange channels, which is why I've never had one to fix.
      However, once again, a simple restore with iTunes or 3UTools will do the trick. So give it a try and keep us updated.
      0
    3. Judithx2609712 Posted messages 4 Status Member
       
      Thank you for your response, I will try that during the week.
      0