Chrome installation error
Solved
Thomas
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Malekal_morte- Posted messages 178136 Registration date Status Moderator, Security Contributor Last intervention -
Malekal_morte- Posted messages 178136 Registration date Status Moderator, Security Contributor Last intervention -
Hello,
Recently I wanted to free up some space on my C:\ drive and I tried to move the Chrome files to my D:\ drive... Obviously, that didn't work, so I decided to uninstall Chrome using the program uninstaller on my computer. However, when I re-download Chrome from the official site, the installer keeps giving me the following error message: "Failed to decompress the archive by the installer. Please download Chrome again."
Thank you for taking the time to read my message,
Please respond to me as soon as possible because I can't work without Chrome.
Recently I wanted to free up some space on my C:\ drive and I tried to move the Chrome files to my D:\ drive... Obviously, that didn't work, so I decided to uninstall Chrome using the program uninstaller on my computer. However, when I re-download Chrome from the official site, the installer keeps giving me the following error message: "Failed to decompress the archive by the installer. Please download Chrome again."
Thank you for taking the time to read my message,
Please respond to me as soon as possible because I can't work without Chrome.
4 answers
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Hello,
It's possible that the path to the temporary folder is incorrect.
Check this: https://www.malekal.com/changer-deplacer-dossier-temporaire-windows/
Make sure that the TEMP and TMP variables point to an existing folder.
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Please press any key to continue the disinfection... -
To see:
Follow the FRST tutorial. ( take the time to read carefully - everything is well explained ).
Download and run the FRST scan,
Wait for the scan to finish, a message will indicate that the analysis is complete.
Three FRST reports will be generated:- FRST.txt
- Shortcut.txt
- Additionnal.txt
Send these 3 reports to the site https://pjjoint.malekal.com/ to share them.
In return, provide the 3 pjjoint links leading to the reports here in a new response so that we can consult them.
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Please press any key to continue the disinfection...-
Hello and sorry for the wait,
here are the 3 links you requested:
https://pjjoint.malekal.com/files.php?id=FRST_20180425_i12h9u6z5v5
https://pjjoint.malekal.com/files.php?id=20180425_w12v6c79f11
https://pjjoint.malekal.com/files.php?id=20180425_14n7q14h7q7
I don't know how this will help me install chrome but anyway... I'll let you handle it.
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Two antivirus installed..
You have programs that were installed when you purchased the computer or installed later that may not be useful.
They clutter Windows and can slow it down.
You can therefore uninstall them.
Go to the Control Panel
then programs and features.
Uninstall:
CCleaner
Glary Utilities
McAfee Internet Security
McAfee WebAdvisor
Web Companion
PS: CCleaner is not really useful, even though it is recommended everywhere.
If you want to keep it, disable CCleaner monitoring, unnecessary, as it starts up with Windows and slows it down with its incessant cleanings, see: https://www.malekal.com/supprimer-ccleaner-demarrage-windows/
Test with Avast! also disabled.
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Please press any key to continue the disinfection...-
I don't really understand where you're coming from:
First, I don't have any viruses installed as you say "two antivirus programs installed"
Second, I don't see the point in uninstalling an antivirus
Third, what does that have to do with my installation error with Google Chrome?- Having two antivirus installed causes slowdowns and crashes.
It's not indicated at all.
Web Companion is a potentially unwanted program.
See: https://www.malekal.com/supprimer-adaware-web-companion/
It's for the health of your computer; if you don't care, that's fine.
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After uninstalling Avast and restarting my computer, I finally managed to install Chrome. Thank you very much for your help!
