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Headset not detected on Windows 10

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Nola777 Posted messages 4 Status Membre -  
 jenefaisquepasser -
Hello,

I have a recently purchased Asus laptop running Windows 10. For the first time, I tried to plug in a headset (jack), but it doesn't detect it. I have tried various troubleshooting steps mentioned on this site, but nothing works. Also, I can't find Realtek on my computer.
Thank you in advance for your help!

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Réponse 1 / 5
pistouri Posted messages 19008 Registration date   Status Contributeur Last intervention   Ambassadeur 8 719
 
Hello,

Try installing the Realtek High Definition Audio Manager R2.81 → here



After a restart, plug your headphones into the green jack

The device installs, the Audio Manager opens.

See you later

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pistouri
86
Nola777 Posted messages 4 Status Membre
 
Sorry for the late response, but it worked! Thank you!!
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JohnyBoyz
 
Me too! Thank you!
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pistouri Posted messages 19008 Registration date   Status Contributeur Last intervention   8 719
 
To keep on hand, for example on a USB stick before the upcoming version of a new driver
Additionally, there is a major update (upgrade) twice a year with Windows 10, so it's possible that the Realtek High Definition Audio driver is no longer present. Why? Probably because Microsoft installs its generic drivers during the update.
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jenefaisquepasser
 
Thank you.
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