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Unable to send a text message

princessemag Posted messages 15 Status Member -  
 Princessemag -
Good evening,

Since last night, I have been receiving a message with error code 38, and since then, I have been unable to send a single SMS.

I am with Prixtel, and this operator uses the Orange or SFR network.
The customer service number is correct.
And my whole family is experiencing the same problem.

Thank you for your response,

Sincerely

3 answers

  1.
    nadellen Posted messages 11941 Registration date   Status Member Last intervention   7 353
     
    Hello
    error 38 is common among several operators
    in your case, if multiple people have the same issue, it is likely a problem with the mail server
    if that's the case, there's nothing else to do but wait unfortunately
    21
    1. princessemag Posted messages 15 Status Member
       
      Good evening and thank you for your response. Patience is not my strong suit as I have to communicate via text messages regularly.
      Have a good evening.
      0