Gigaset c530
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Kaweto01
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Kaweto01 Posted messages 6 Status Member -
Kaweto01 Posted messages 6 Status Member -
Good evening everyone, I am new to the forum and I thank you in advance for your potential help. I am a novice in this area, so please be as straightforward as possible in your explanations.
Here is my issue: I just acquired a "Gigaset C530" landline phone. My old phone worked very well, but it was old and showing signs of weakness, so I reconnected the Gigaset in the same way as the old one, knowing that I have a Freebox. The problem is that I can make calls but I do not receive calls on the landline; I receive them on my mobile instead. I checked the call forwarding settings, and everything seems to be okay, including the call redirects. I do not understand unless I forgot something, but I do not know what it could be??? Please help me, thank you in advance.
Here is my issue: I just acquired a "Gigaset C530" landline phone. My old phone worked very well, but it was old and showing signs of weakness, so I reconnected the Gigaset in the same way as the old one, knowing that I have a Freebox. The problem is that I can make calls but I do not receive calls on the landline; I receive them on my mobile instead. I checked the call forwarding settings, and everything seems to be okay, including the call redirects. I do not understand unless I forgot something, but I do not know what it could be??? Please help me, thank you in advance.
3 answers
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Good evening,
Try resetting the Freebox by cutting off its power supply for a few dozen seconds.
--Very difficult to catch a black cat in a dark room.
Especially when it's not there... -
Do you have a C530 (without answering machine - one button on the base) or a C530A (with built-in answering machine and multiple buttons on the base)?
What icons are present on the handset screen? Refer to page 53 of the manual (page 55 of the PDF below) for a precise description.
The manual: https://www.onedirect.fr/media/productfile/a/3/a31008-m2512-n101-1-7719_15-02-2015_fr_fr.pdf
You say you receive calls on your mobile...
Do you get the caller directly or just the messages left by them?
You say I looked into call transfer and call forwarding, everything is OK. Was this verification done on the phone or with your operator?
How are transfers or call forwards managed with Free?
--It’s very difficult to catch a black cat in a dark room.
Especially when it’s not there...-
Hello, my phone is the C530 with a base that has one button. The icons displayed on the screen are
Alarm, call list, network service, voicemail, other functions, settings. I cannot receive calls; I can make calls. I checked the call forwarding and redirect settings on my phone, and finally, I don't know how call transfers and forwarding are managed at Free. Also, when someone dials my landline number, it rings on my mobile????- Ok C530 without built-in answering machine
Icons present: no icons indicating the reception strength or the battery charge status?
For Free, see Subscriber Area, in the Phone section.
Or https://www.free.fr/assistance/2177.html
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if there is a signal of intensity and battery
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