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More touch on Acer One 10 s1002

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CMoi01 Posted messages 11 Registration date   Status Member Last intervention   -  
CMoi01 Posted messages 11 Registration date   Status Member Last intervention   -
Hello,

I recently did a clean install of Windows 10 on an Acer One 10 S1002 PC/tablet. After the installation, I no longer have touchscreen functionality, sound, or automatic screen rotation. The volume buttons don't work anymore, and the power button only works to turn on the tablet.

I found the drivers on Acer's website: Bluetooth driver, G Sensor driver, Platform installer driver, and Wireless LAN driver.
But installing the drivers didn't change anything.

I don't know what to do...
Do you have a solution?
Thank you in advance.

1 answer

  1.
    CMoi01 Posted messages 11 Registration date   Status Member Last intervention   11
     
    I solved the problem!
    Let me explain how to do it:
    - Perform a clean install of Windows 10.
    - As soon as it's installed, disable the internet so that Windows doesn't install bad drivers, but leave some "unknown devices" in the device manager.
    - Unzip the drivers provided by Acer https://www.acer.com/ac/fr/FR/content/support-product/6142?b=1%29 into a folder.
    - Do not install them using the provided installation files.
    - In the device manager, right-click on each unknown device.
    - Choose "Update Driver" > "Browse my computer for driver software," then enter the path to the folder where the unzipped drivers are located and click Next.
    This method worked for me, and I hope it helps others.
    11