My Tomtom Start 25 is no longer picking up GPS signals.
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MPMP10 Posted messages 47520 Registration date Status Member Last intervention -
MPMP10 Posted messages 47520 Registration date Status Member Last intervention -
Hello,
My Tomtom start 25 can no longer pick up GPS; After contacting Tomtom, the fees amount to €65 (too expensive) for a device that is 2 and a half years old (2-year warranty!). Do you have any ideas? Thank you for your response.
My Tomtom start 25 can no longer pick up GPS; After contacting Tomtom, the fees amount to €65 (too expensive) for a device that is 2 and a half years old (2-year warranty!). Do you have any ideas? Thank you for your response.
11 answers
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Hello,
hold the power button down for at least 30 seconds ...
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During the GPS startup, the screen lights up with an image representing the last location recognized by the device, and in the status bar, the phrase: waiting for satellite search. And nothing happens for hours with the same image, while driving.
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you have to start by resetting it
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All of this is done. I update regularly but it doesn't hold. In the car, the GPS searches for satellites for hours without result. The image is frozen.
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I took a few steps in the street and the device started working again. The satellite search phrase no longer appears. I will try it in the car and keep you updated. In the meantime, it is more responsive than before and less frozen. Thank you for your help.
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Hi, you probably mean that it no longer receives satellites; an update of the quickgpsfix file with my drive connect should resolve the situation.
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Response to Massimo: there is indeed movement on the GPS state icon from the gyroscope.
Response to MPMP10: Yes, I made a backup with TomTom Home (thankfully). There is no reset hole on this device.
Since the last operation, the image is no longer frozen even when moving the device in all directions like before. It is "reviving."
Thank you for your advice. -
Yes, satellites, of course, you are right. How to update the quickgpsfix file with my drive connect?
Thank you in advance. -
There was a screen with white numbers on a black background. I turned off the device and then turned it back on. The screen shows the last recognized location with the message in the status bar "Waiting for a valid GPS signal."
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So you should normally have a description of your TomTom model, otherwise it doesn’t look good; your navigation software is corrupted (I had the same case).
As a last resort, check under your GPS if there is a small hole called "Reset"; if so, press it with a toothpick (for 2 or 3 seconds) (I have this on mine).
Otherwise, after purchasing, did you make a backup with TomTom Home?
But if the software is corrupted, you will have to go through a repair, or otherwise the entry-level TomTom is 149 euros in supermarkets with a two-year warranty...
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Hello,
To receive satellites, the GPS in operation must be exposed outdoors for a period of time that can vary.
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