Bluescreen

Fermé
Baku - 5 juil. 2017 à 23:00
Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 - 9 juil. 2017 à 20:12
Bonjour alors voila ca fais depuis que j'ai mon pc que n'importe quand pendant utilisation ou meme quand il tourne et que j'y touche pas il me fais un bluescreen et se rallume donc pour jouer ce n'est pas pratique les codes d'erreur fréquent sont :
KERNEL_SECURITY_CHECK_FAILURE
ou encore
BAD_POOL_HEADER

Merci de votre aide !

5 réponses

Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 24 660
5 juil. 2017 à 23:29
Salut,

Utilise Whocrashed : Telecharger WhoCrashed
=> Tutoriel WhoCrashed
Fais un copier/coller du contenu ici comme indiqué dans le tuto.

puis :

Suis le tutoriel FRST. ( prends le temps de lire attentivement - tout y est bien expliqué ).

Télécharge et lance le scan FRST, 3 rapports FRST seront générés :
  • FRST.txt
  • Shortcut.txt
  • Additionnal.txt


Envoie ces 3 rapports sur le site https://pjjoint.malekal.com/ et en retour donne les 3 liens pjjoint qui mènent aux rapports ici dans une nouvelle réponse afin que l'on puisse les consulter.

1
Voila pour l'analyse de Who Crashed :


On Wed 05/07/2017 22:43:45 your computer crashed
crash dump file: C:\WINDOWS\Minidump\070517-32687-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14ECE0)
Bugcheck code: 0x19 (0xE, 0xFFFFC2860E39CF00, 0x0, 0xE0749C012D23680B)
Error: BAD_POOL_HEADER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 05/07/2017 15:36:58 your computer crashed
crash dump file: C:\WINDOWS\Minidump\070517-37265-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14ECE0)
Bugcheck code: 0x139 (0x3, 0xFFFF8B80A6B9C710, 0xFFFF8B80A6B9C668, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 05/07/2017 14:50:33 your computer crashed
crash dump file: C:\WINDOWS\Minidump\070517-35015-01.dmp
This was probably caused by the following module: ndis.sys (ndis+0x4ECF5)
Bugcheck code: 0x7C (0x1E, 0x0, 0xFFFF8E85CCE5A0F0, 0x3)
Error: BUGCODE_NDIS_DRIVER
file path: C:\WINDOWS\system32\drivers\ndis.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: NDIS (Network Driver Interface Specification)
Bug check description: This bug check indicates that a problem occurred with an NDIS driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 05/07/2017 13:35:16 your computer crashed
crash dump file: C:\WINDOWS\Minidump\070517-13703-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14ECE0)
Bugcheck code: 0x19 (0xE, 0xFFFFA50AAD869DD0, 0x1, 0xD3F5CC15FAD45D05)
Error: BAD_POOL_HEADER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 05/07/2017 11:09:20 your computer crashed
crash dump file: C:\WINDOWS\Minidump\070517-13281-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14ECE0)
Bugcheck code: 0x139 (0x3, 0xFFFFD701BD95D960, 0xFFFFD701BD95D8B8, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




Et voici donc les 3 liens :

1-https://pjjoint.malekal.com/files.php?id=20170705_t9t6y11n7w8

2-https://pjjoint.malekal.com/files.php?id=FRST_20170705_q7e8f13i12d12

3-https://pjjoint.malekal.com/files.php?id=20170705_e12t7k9g6b14


Merci de la vitesse de réponse ^^

Desoler bug du repost
0
Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 24 660
Modifié le 6 juil. 2017 à 07:42
c'est un pilote ou logiciel qui fait planter ou autres :

Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).


Installe "Real Temp" ou "Coretemp" pour Monitorer la température de l'ordinateur.
Voir à combien monte la température de l'ordinateur lors de son utilisation. Celle-ci ne doit pas dépasser les 60 degrés Celsius. Si possible joindre au message une capture d'écran du logiciel.

Nettoie les ventilateurs, si tu peux, ça ne fera pas de mal dans tous les cas.


Vérifie l'état de santé de tes barettes de mémoire :
- memtest : vérifier barette de mémoire (malekal.com)
- memtest : vérifier barette de mémoire (CCM)

~~

Fais un checkdisk en ligne de commandes.

- si tu as des périphériques USB branchés, test en les débranchant.

- si ça plante quand tu joues : Réinstalle proprement les pilotes de la carte graphique.

- test en désinstallant Kaspersky


Veuillez appuyer sur une touche pour continuer la désinfection...
1
As tu une autre solution ou sinon je le rénitialise ?
ou l'envoi chez un réparateur ?
0
Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 24 660 > Baku
7 juil. 2017 à 09:35
que donnent les résultats des tests ?
0
Baku > Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020
7 juil. 2017 à 10:55
Les tests ne détecte aucun probleme, j'ai réinstaller les pilotes et ca continue, je n'ai pas le droit de t'envoyer des images car je ne suis pas inscrit mais le logiciel qui donne les temperatures en haut m'inscrit entre 20 et 30 et en bas 50 et 70, tu pense j'ai mal effectuer quelque chose ? Et le probleme était des le debut donc pas kapersky au passage quand j'ai reçu le pc je n'ai pas utiliser les CD fournis avec et la je les ai plus tu pense ca viens de ca ?
0
Voila pour l'analyse de Who Crashed :


On Wed 05/07/2017 22:43:45 your computer crashed
crash dump file: C:\WINDOWS\Minidump\070517-32687-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14ECE0)
Bugcheck code: 0x19 (0xE, 0xFFFFC2860E39CF00, 0x0, 0xE0749C012D23680B)
Error: BAD_POOL_HEADER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 05/07/2017 15:36:58 your computer crashed
crash dump file: C:\WINDOWS\Minidump\070517-37265-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14ECE0)
Bugcheck code: 0x139 (0x3, 0xFFFF8B80A6B9C710, 0xFFFF8B80A6B9C668, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 05/07/2017 14:50:33 your computer crashed
crash dump file: C:\WINDOWS\Minidump\070517-35015-01.dmp
This was probably caused by the following module: ndis.sys (ndis+0x4ECF5)
Bugcheck code: 0x7C (0x1E, 0x0, 0xFFFF8E85CCE5A0F0, 0x3)
Error: BUGCODE_NDIS_DRIVER
file path: C:\WINDOWS\system32\drivers\ndis.sys
product: Système d’exploitation Microsoft® Windows®
company: Microsoft Corporation
description: NDIS (Network Driver Interface Specification)
Bug check description: This bug check indicates that a problem occurred with an NDIS driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Wed 05/07/2017 13:35:16 your computer crashed
crash dump file: C:\WINDOWS\Minidump\070517-13703-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14ECE0)
Bugcheck code: 0x19 (0xE, 0xFFFFA50AAD869DD0, 0x1, 0xD3F5CC15FAD45D05)
Error: BAD_POOL_HEADER
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules. This problem might also be caused because of overheating (thermal issue).
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Wed 05/07/2017 11:09:20 your computer crashed
crash dump file: C:\WINDOWS\Minidump\070517-13281-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x14ECE0)
Bugcheck code: 0x139 (0x3, 0xFFFFD701BD95D960, 0xFFFFD701BD95D8B8, 0x0)
Error: KERNEL_SECURITY_CHECK_FAILURE
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: The kernel has detected the corruption of a critical data structure.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.




Et voici donc les 3 liens :

1-https://pjjoint.malekal.com/files.php?id=20170705_t9t6y11n7w8

2-https://pjjoint.malekal.com/files.php?id=FRST_20170705_q7e8f13i12d12

3-https://pjjoint.malekal.com/files.php?id=20170705_e12t7k9g6b14


Merci de la vitesse de réponse ^^
0
Salut donc le truc des températures le chiffre du haut est entre 20 et 30 et celui du bas 50 et 70 genre 68 max

La je réinstalle les pilotes graphiques et le problèmes était déjà des le debut donc pas kapersky je pense, je n'ai pas mis les CD fournis avec le pc au premier lancement esse que cela Vien de cet oubli ?
0
Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 24 660
7 juil. 2017 à 11:12
Nettoye les ventilateurs, ça ne peut pas faire de mal de toute façon.
Après sinon vois avec un magasin d'info effectivement.
0
Baku > Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020
9 juil. 2017 à 20:08
D'accord merci
0

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Voila cela vien de se reproduire malgres réinstallation des pilotes
0
Malekal_morte- Messages postés 180304 Date d'inscription mercredi 17 mai 2006 Statut Modérateur, Contributeur sécurité Dernière intervention 15 décembre 2020 24 660
9 juil. 2017 à 20:12
tu as testé les barrettes avec memtest ?
0