Evolution does not save my passwords

Solved
kerguelen23 Posted messages 66 Status Member -  
mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   -
Hello,
I have set up 2 email accounts in Evolution, but the software cannot remember my passwords. Every time I open it, it asks me for my passwords and the "add this password to your keyring" box is indeed checked.
My distribution is Pearl.
I wonder if there is a problem with the password manager "keyring."
Thank you for your help.

10 answers

  1. mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   7 940
     
    Hello,

    Is the package
    gnome-keyring
    properly installed?
    If necessary, (re)install it.

    Good luck!
    0
  2. kerguelen23 Posted messages 66 Status Member 2
     
    Hello, here’s what I did to install gnome keyring:

    pearl@scott-MS-7392:~$ sudo apt-get install gnome-keyring
    [sudo] password for pearl:
    Reading package lists... Done
    Building dependency tree
    Reading state information... Done
    gnome-keyring is already the newest version (3.18.3-0ubuntu3+pearl5.0).
    The following package was automatically installed and is no longer needed:
    gstreamer0.10-plugins-good
    Please use "sudo apt autoremove" to remove it.
    0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
    pearl@scott-MS-7392:~$

    It seems to be installed, what should I do now?

    Thank you
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  3. mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   7 940
     
    Hello

    Here they suggest using Seahorse instead and checking that the default keyring is unlocked (in Seahorse: View > By Keyring):
    https://ubuntuforums.org/showthread.php?t=2211920

    It sounds more like an issue with gnome-keyring, than with evolution itself. Could you install Seahorse and verify that your Default Keyring is unlocked?
    Use View->By Keyring menu option in Seahorse (Passwords and Keys) to see your configured keyrings.


    Good luck
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  4. kerguelen23 Posted messages 66 Status Member 2
     
    Hello,
    I just installed Seahorse and if I understand correctly, it replaces the keyring?
    I went to "view" and keyring is checked
    I opened Evolution, entered my passwords but it didn't save them.

    Thank you
    0
  5. mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   7 940
     
    Well, I've just looked and Seahorse is primarily used to store SSH and GPG keys (so it's not exactly a keychain). However, it does allow you to store passwords under certain conditions, for example, for Thunderbird.
    https://doc.ubuntu-fr.org/seahorse#thunderbird

    The solution based on Seahorse seems to come from here:
    https://wiki.archlinux.org/index.php/GNOME/Keyring#Passwords_are_not_remembered

    If we look at the last message in this discussion thread, we see that starting with a clean configuration resolved the issue. What I suggest is to first update your entire system, then create a new user (that way they will have a clean profile), and then test with this new user. If it works, it means there is indeed something in your current profile that is causing the issue. In that case, deleting your Evolution profile and the corresponding keyrings should solve the problem. If it doesn't work with this new user, it smells like a bug.

    The Evolution profile is stored here:
    https://askubuntu.com/questions/293696/where-are-the-evolution-data-files-stored

    The keyrings are stored here:
    https://askubuntu.com/questions/96798/where-does-seahorse-gnome-keyring-store-its-keyrings

    Good luck!
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  6. kerguelen23 Posted messages 66 Status Member 2
     
    Hello,
    I created a new user and logged in
    I configured my address in Evolution and I have the exact same problem.
    I notice that the keyring window no longer appears in both user sessions.
    As if the keyring had been erased from the system...
    Maybe a lead...
    Thank you
    0
  7. mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   7 940
     
    Can you manage to launch gnome-keyring from a terminal? The three executables are:

    (mando@velvet) (~) $ apt-file list gnome-keyring | grep bin/
    gnome-keyring: /usr/bin/gnome-keyring
    gnome-keyring: /usr/bin/gnome-keyring-3
    gnome-keyring: /usr/bin/gnome-keyring-daemon


    A priori, you need to first start the daemon, and then one of the first two executables.
    https://wiki.gnome.org/Projects/GnomeKeyring/RunningDaemon

    In the first terminal, run:

    gnome-keyring --foreground


    In the second terminal, run

    gnome-keyring


    Report back any errors that appear.

    Good luck.
    0
  8. kerguelen23 Posted messages 66 Status Member 2
     
    Good evening,
    I think there's a problem; I can't launch gnome-keyring from the terminal and here's what the terminal returns:

    pearl@scott-MS-7392:~$ apt-file list gnome-keyring | grep bin/
    E: The cache is empty. You need to run 'apt-file update' first.
    pearl@scott-MS-7392:~$ apt-file update
    apt-file is now using the user's cache directory.
    If you want to switch back to the system-wide cache directory,
    run 'apt-file purge'
    Ignoring source without Contents File:
    http://packages.pearllinux.com/dists/rapturo/Contents-amd64.gz
    Downloading complete file http://archive.ubuntu.com/ubuntu/dists/xenial/Contents-amd64.gz
    % Total % Received % Xferd Average Speed Time Time Time Current
    Dload Upload Total Spent Left Speed
    100 31.7M 100 31.7M 0 0 1037k 0 0:00:31 0:00:31 --:--:-- 1044k
    Downloading complete file http://archive.ubuntu.com/ubuntu/dists/xenial-updates/Contents-amd64.gz
    % Total % Received % Xferd Average Speed Time Time Time Current
    Dload Upload Total Spent Left Speed
    100 18.5M 100 18.5M 0 0 1044k 0 0:00:18 0:00:18 --:--:-- 1053k
    Downloading complete file http://archive.ubuntu.com/ubuntu/dists/xenial-backports/Contents-amd64.gz
    % Total % Received % Xferd Average Speed Time Time Time Current
    Dload Upload Total Spent Left Speed
    100 22674 100 22674 0 0 151k 0 --:--:-- --:--:-- --:--:-- 151k
    Downloading complete file http://security.ubuntu.com/ubuntu/dists/xenial-security/Contents-amd64.gz
    % Total % Received % Xferd Average Speed Time Time Time Current
    Dload Upload Total Spent Left Speed
    100 13.7M 100 13.7M 0 0 1033k 0 0:00:13 0:00:13 --:--:-- 1044k
    Ignoring source without Contents File:
    http://archive.canonical.com/ubuntu/dists/xenial/Contents-amd64.gz
    Ignoring source without Contents File:
    https://deb.opera.com/opera-stable/dists/stable/Contents-amd64.gz
    Ignoring source without Contents File:
    http://deb.opera.com/opera/dists/stable/Contents-amd64.gz
    Ignoring source without Contents File:
    http://ppa.launchpad.net/ubuntu-mate-dev/xenial-mate/ubuntu/dists/xenial/Contents-amd64.gz
    pearl@scott-MS-7392:~$ gnome-keyring: /usr/bin/gnome-keyring
    WARNING:root:could not open file '/etc/apt/sources.list'

    No command 'gnome-keyring:' found, did you mean:
    Command 'gnome-keyring' from package 'gnome-keyring' (main)
    gnome-keyring:: command not found
    pearl@scott-MS-7392:~$ gnome-keyring: /usr/bin/gnome-keyring-3
    WARNING:root:could not open file '/etc/apt/sources.list'

    No command 'gnome-keyring:' found, did you mean:
    Command 'gnome-keyring' from package 'gnome-keyring' (main)
    gnome-keyring:: command not found
    pearl@scott-MS-7392:~$ gnome-keyring: /usr/bin/gnome-keyring-daemon
    WARNING:root:could not open file '/etc/apt/sources.list'

    No command 'gnome-keyring:' found, did you mean:
    Command 'gnome-keyring' from package 'gnome-keyring' (main)
    gnome-keyring:: command not found
    pearl@scott-MS-7392:~$ gnome-keyring --foreground
    bash: /usr/bin/gnome-keyring: Permission denied
    pearl@scott-MS-7392:~$

    thank you
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  9. kerguelen23 Posted messages 66 Status Member 2
     
    Well, I deleted this distribution to replace it with a newer one.
    Evolution is installed and I have the window to unlock the keychain that tells me: the password you use to log in to this computer no longer matches the one for your keychain.
    Apparently, the admin password does not match the keychain password.
    Can we cancel or modify the keychain password?
    Thank you.
    0
    1. mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   7 940
       
      Hello

      In principle, to modify the configuration of a keyring, you need to have its password. Running the command
      gnome-keyring
      should allow you to unlock it and then change the password.

      In terms of passwords, the keyring password is independent of the user's or administrator's password. If you recovered the keyring from your old distribution, then it's that old password you need to use.

      If you can't remember this password or it doesn't work, you can always start over with a new keyring by deleting the files I mentioned here:
      https://forums.commentcamarche.net/forum/affich-34668342-evolution-n-enregistre-pas-mes-mots-de-passe#5

      More details here:
      https://askubuntu.com/questions/65281/how-to-recover-reset-forgotten-gnome-keyring-password
      https://ubuntuforums.org/showthread.php?t=1154696

      Good luck
      0
  10. kerguelen23 Posted messages 66 Status Member 2
     
    return......here's what I did :

    scott@scott-MS-7392:~$ apt-file list gnome-keyring | grep bin/
    gnome-keyring: /usr/bin/gnome-keyring
    gnome-keyring: /usr/bin/gnome-keyring-3
    gnome-keyring: /usr/bin/gnome-keyring-daemon

    scott@scott-MS-7392:~$ gnome-keyring
    usage : gnome-keyring command [options]
    commands : certificate-exception
    import
    version
    scott@scott-MS-7392:~$ gnome-keyring --foreground
    usage : gnome-keyring command [options]
    commands : certificate-exception
    import
    version
    scott@scott-MS-7392:~$ gnome-keyring
    usage : gnome-keyring command [options]
    commands : certificate-exception
    import
    version
    scott@scott-MS-7392:~$


    I can save my new password in the keyring

    thank you for the follow-up
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    1. mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   7 940
       
      Thank you and congratulations on your feedback!
      0