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"99% available, 'plugged in but not charging'"

Alex -  
little boy62 Posted messages 4 Registration date   Status Member Last intervention   -
Good evening,

I have an ASUS R511L laptop that I recently acquired for Christmas.
I noticed today that after a long charge, it shows on the battery icon: "99% available (plugged in, not charging)."
I have already searched online but could not find any answers that clarify this issue for me.
Therefore, I would like to know if it is normal for this to be displayed, or if it is a problem, and if so, what should I do?

Thank you in advance for your responses!

2 answers

  1.
    Spadassin36 Posted messages 507 Status Member 59
     
    Hello,
    if your PC is discharging at a "normal" rate, it's not a problem.
    1
  2. little boy62 Posted messages 4 Registration date   Status Member Last intervention   1 790
     
    Hello.

    It's therefore recent.

    There is a driver that is meant to "control" the battery.
    In some cases, you need to uninstall the driver and restart the PC.

    => http://packard-bell-fr.custhelp.com/app/answers/detail/a_id/19024/~/le-message-indique%3A-branch%C3%A9,-pas-en-charge (applicable to laptops other than PBELL)

    If after restarting, no improvement => go back to the Device Manager.
    And check if the previously uninstalled driver has reinstalled itself.

    Otherwise, right-click on Battery > Scan for hardware changes.

    @++
    0