Recover Snapchat "Memories" Solved

Question

Hello,
It seems that no one has had this problem, I couldn't find any solutions so I'm posting my question here hoping for an answer.
Being on vacation, I took a lot of photos on Snapchat that I saved in the new "Memories" update. These photos were taken offline. Excited, I wanted to look back at my photos, but half of them have been deleted; the ones from June are still there, but some from August are missing... I don't understand anything at all. Some have been deleted, but not all... These were important photos, and since my storage was limited, I didn't save all of them to my gallery, only part of them (thankfully), but I'm really upset... If there's a way to recover them... Any advice would be welcome...

yaasmine · Accepted Answer

Hello
So I had the same problem that I managed to solve:
on the app, go to settings, then to Memories, then to Backup Progression, there you'll find all your snaps that haven't been saved. Click on "click here to retry" and it's all good, they'll be saved!

fred.ml · Answer

Hello, the Snapchat Memories feature saves photos to your Snapchat account (not on your phone).
Your photos have disappeared, it's probably due to a bug; reports online indicate that many users have lost their photos when sending them to Snapchat Memories.
Your photos are likely lost forever...

Fred.ml

une simple fille · Answer

I had the same thing happen to me unfortunately, apart from a Snapchat update, I think the photos are lost. You should never trust social media, when you take photos and want to save them, put them in your phone gallery...

Nana · Answer

Hello, I had the same problem but I was able to recover the saved snaps. First, I deleted all the conversations, cleared the browser cache and Memories. Then I went to Memories and checked "Storage using mobile data." Give it a try; it doesn't hurt to try. It worked for me.

Recover Snapchat "Memories"

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