Mozilla Firefox: profile cannot be loaded

Solved
catherine -  
 bim56 -
Hello,

I’m reaching out to you for some help. I want to install Mozilla Firefox on my PC and I’m receiving this message:

The Firefox profile cannot be loaded. It may be missing or inaccessible.


I deleted it from my computer a while ago and I want to reinstall it, but there’s no way to do it.

2 réponses

Dori@n Posted messages 4651 Status Contributeur 1 635
 
Hello,

Do this:

Use the Windows + R keys

Copy/paste %APPDATA%

Click Ok

Delete the Mozilla folder

Install and run CCleaner for cleaning in Windows, applications, and registry.

Follow this tutorial

Restart the PC.

Install Firefox

--
Best regards
The courage of the drop of water is that it dares to fall into the desert.
8
catherine
 
Thank you, problem solved.
0
astree
 
Thank you, success after several attempts to uninstall and reinstall because Bing had taken over my browser "without my knowledge."
0
bim56
 
Very good explanations, it works perfectly!
0