Sony soundbar issue

Question

Hello everyone,

I've been using a Sony soundbar (model sa-ct60) for a while without any issues, but today, when I try to turn it on, it lights up and then turns off by itself after two seconds.
Everything is properly connected; I even opened it up to see if anything had "moved," and everything seems to be in place, there are no suspicious smells either...
Could it be defective?

Jpnoumea · Accepted Answer

Hello everyone!
So, still without a response, I contacted Sony support online, but nothing came of it either!
I managed to find what I was looking for on the internet where someone had the same problem!
So, after disassembling my soundbar, I looked at the different capacitors (caps) and I saw one that was slightly bulging!
I replaced it, and there you go! The soundbar powers on without any issues.
Cost of the operation was 200 francs! Uh yes, I'm in New Caledonia, so that's Pacific Franc (CFP), which corresponds to about €1.60!

kamil679 · Answer

Have you tried unplugging it from the power supply and holding the POWER button for 30 seconds?

comefrommordor01 · Answer

I just tried it just now, the problem is still there. There is also a reset procedure in the user manual, three buttons to press for three seconds, but the bar stops before it can complete.

Chantome · Answer

Hello, I have the same problem and I can't find a solution.

comefrommordor01 · Answer

I've had this equipment for several years.
The problem is still not resolved,
One option: leave the bar at a professional workshop to get a diagnosis on it. The issue is that there is a "service fee" of €30 to €50 depending on the professional. This amount is deductible from the repair, but the question is whether it's worth putting money into this type of equipment.....

Jpnoumea · Answer

Hello, I'm bringing up the subject again because I have exactly the same issue!
My Sony soundbar turns on and then shuts down immediately (2 to 3 seconds later)!
Impossible to do the procedure mentioned in the manual by pressing the bass and treble buttons...
Pffff
It happened out of nowhere without warning :( At first, I thought my remote control battery was low, but the soundbar does turn on for about 2 seconds anyway...
Well, if anyone has a solution, thanks in advance
Jp from across the world! ;)

Sony soundbar issue

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