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Resetting My Compaq Mini PC that I lost the password for

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Eperdu Posted messages 14 Status Member -  
Eperdu Posted messages 14 Status Member -
Hello everyone! My problem is not as simple as stated above. Indeed, I want to reset this PC (netbook) to install Ubuntu (Linux), but I do not have the password for the administrator session.
Knowing that:
-At startup, the F11 key = A normal startup after choosing the "reset" option.
-The command prompt in safe mode does not launch and asks me again for the password.
-The only session IS the administrator session.
-Netbooks (a human creation error) do not have a CD drive.
-I am apparently running W7 Starter, but the session screen says W7 Pro (O.O)
-I have been browsing forums for several hours trying all solutions without success...

I really hope to find a solution, thanks in advance :)

11 answers

  1.
    Symonadmin Posted messages 175 Status Member 62
     
    She is connected thanks to the small white connector. It's this connector that you unplug. This action resets the motherboard and erases the administrator passwords. If you do this, be prepared to reinstall all the drivers; have you done it before?
    8
    1. Symonadmin Posted messages 175 Status Member 62
       
      It's not the battery that I see at the top of the photo? If that's the case STOP, you must of course remove the battery and the power supply before any manipulation of this kind.
      0
    2. Symonadmin Posted messages 175 Status Member 62
       
      A little tip for you: when you send a photo like that, remember to mask your license because you've just given your key to everyone.
      If you or the site admin could delete the photo, that would be nice...
      0
    3. Eperdu Posted messages 14 Status Member 1
       
      No problem regarding the drivers or any other data, I don't care about anything on this PC, it was my sister's and I know how to make everything work again afterwards :)
      Battery removed, plug disconnected, all that's left is to wait 30 minutes and we'll know for sure.
      And I'm going to try to remove the photo (even though between us I couldn't care less about this key).
      0
  2. Eperdu Posted messages 14 Status Member 1
     
    Hello, I have already opened it once but are you just removing the battery? I'm not sure I did it right where I needed to (see attached part)
    2
    1. Eperdu Posted messages 14 Status Member 1
       
      I thought I identified the round black thing as the battery. When you say to remove it, what do you mean?
      0
  3. Symonadmin Posted messages 175 Status Member 62
     
    Hello, when it annoys me for hours, I remove the motherboard battery for 30 minutes, and then I reinstall everything...
    0
    1. Eperdu Posted messages 14 Status Member 1
       
      (I'll comment below to be able to put the image)
      -1
  4. Symonadmin Posted messages 175 Status Member 62
     
    Thank you for keeping me informed.
    0
    1. Eperdu Posted messages 14 Status Member 1
       
      After a first attempt, followed by a second where I didn't check the right things, I believe I read: "The CMOS is invalid". I'm starting to lose hope. How is it possible that even this doesn't work?
      0
  6. Symonadmin Posted messages 175 Status Member 62
     
    The Cmos is the battery; it can only be invalid if it is improperly connected or dead.
    0
    1. Eperdu Posted messages 14 Status Member 1
       
      There was not exactly that written, but a screen the first time, during which I was looking for my boot USB --' and a second time when I pressed Enter, which rebooted my PC, so I am now waiting an additional 30 minutes hoping this time to be quicker mentally.
      0
  7. Symonadmin Posted messages 175 Status Member 62
     
    Don't necessarily wait for 30 minutes (that's the time to be sure there's no more juice in the circuits); theoretically, 5 minutes is enough. You can press power 2 or 3 times to drain the capacitors.
    And let's start again, come on, hang in there...
    0
  8. Eperdu Posted messages 14 Status Member 1
     
    So he tells me to check my BIOS to see if something has changed, what is the next step?
    0
  9. Eperdu Posted messages 14 Status Member 1
     
    Après having crashed once, a CHKDSK launched... Good or bad news?
    0
  10. Eperdu Posted messages 14 Status Member 1
     
    Bad news, nothing has changed.
    0
  11. Symonadmin Posted messages 175 Status Member 62
     
    And you don't have access to the BIOS to boot from the installation CD?
    0
  12. Eperdu Posted messages 14 Status Member 1
     
    I finally hooked up an external CD drive to the notebook and then ran a Windows 7 CD, so my problem is solved, but thanks anyway for your help.
    0