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Cyclic Redundancy Check Issue

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Wildala Posted messages 48 Status Member -  
Daenerys_WD Posted messages 1283 Status Member -
Hello,

A few weeks ago, I had a problem with my computer. There were many beeps at startup, and it wouldn't boot. So, I was a bit too lazy to troubleshoot right away, I had a lot of work to do, and I was booting from a live USB. Each time I booted, there was an error message regarding the SATA.
Anyway. I bought another computer, the old one was over 6 years old, as well as a SATA enclosure to retrieve the data from the old one.
The problem is when I connect my hard drive via USB, initialization fails, cyclic redundancy error.
And when I type list disk in the cmd, I can see my hard drive, but it shows a size of 0 bytes. So…question. Is my hard drive just dead, or is there a solution?

Thank you for your attention.

Configuration: Windows 7 / Chrome 41.0.2272.89

2 answers

  1.
    Daenerys_WD Posted messages 1283 Status Member 349
     
    Hello Wildala,

    Indeed, the cyclic redundancy error could mean that your hard drive is dead...
    I suggest you download the manufacturer's diagnostic tool to check its integrity. Here's a little article: https://www.commentcamarche.net/faq/39851-disque-dur-etat-de-sante-et-garantie

    You could run a chkdsk which helps to check and repair errors on the disk.
    Two options:
    via the Command Prompt
    Start > Run > cmd.exe > enter chkdsk /R X (where X represents the letter of your hard drive)
    or via the graphical interface
    Right-click on the relevant HDD > Properties > Tools > Error checking > click on Check now > check both boxes
    More info here: https://support.microsoft.com/en-us/windows/update-a-driver-for-hardware-that-isn-t-working-properly-5c4da477-59fb-355b-45d6-1aa742268c9b

    Have you tried the disk on another computer and another port?

    What information is shown in Disk Management?

    Best regards,

    --
    If you found the answer to your question, feel free to mark the topic as resolved, this could help others who are facing the same issue :)
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  2. Wildala Posted messages 48 Status Member 4
     
    Given that the disk was no longer recognized, it was impossible to run a chkdsk.
    In light of the beeps at startup of the disk, and especially since it no longer spins, I concluded that the hard drive is simply dead.
    Thank you nevertheless for your help.
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    1. Daenerys_WD Posted messages 1283 Status Member 349
       
      It's really too bad...
      You could always try to recover the data using data recovery software or a Linux Live CD... There's no guarantee, but nothing prevents you from giving it a shot if you have the time!
      Here are two articles that might provide you with useful information:
      https://forums.commentcamarche.net/forum/affich-37640569-recuperer-des-donnees-sur-disque-dur-et-cle-usb
      https://www.commentcamarche.net/faq/24285-recuperer-ses-donnees-personnelles-avec-toutou-linux
      Good luck and all the best!
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