Hard drive "cyclic redundancy check data error"
jld272
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jld272 -
jld272 -
Hello, I just retrieved a 3.5" external hard drive. When I plugged it in, it installed the drivers without any issues. Then it told me that the hard drive was ready to be used. However, I can't see it in the list of the computer.
According to the documentation, if it doesn't appear, it means it is not partitioned or formatted, so I right-clicked on Computer, then > Manage, then > Disk Management, then > Initialize. The response was: "data error. Cyclic redundancy check." What should I do to recover this drive?
Is it dead?
Thanks for your help.
jld272
Configuration: Windows 7 / Firefox 38.0
According to the documentation, if it doesn't appear, it means it is not partitioned or formatted, so I right-clicked on Computer, then > Manage, then > Disk Management, then > Initialize. The response was: "data error. Cyclic redundancy check." What should I do to recover this drive?
Is it dead?
Thanks for your help.
jld272
Configuration: Windows 7 / Firefox 38.0
8 réponses
Hello jld272 :)
The first question I asked myself while reading your message was whether you just want to recover the HDD for proper reuse or if you want to recover data that this HDD holds. The approach to take would be different, and for this reason, I would like to have your confirmation.
As a general rule, the cyclic redundancy check error means that the operating system cannot read or write the data correctly.
If you just want to put the HDD back into use, I would suggest erasing and formatting it using the DISKPART command line. This procedure will remove everything that has been stored on the HDD. I will send you the steps to follow: click on Start > Run > type CMD > Enter > type diskpart > Enter > type list disk > Enter > type: select disk # (where # is the number that the HDD will bear in Disk Management (Disk 2, for example)). Caveat: make sure you select the correct number before resetting > Enter > type: Clean > Enter > create partition primary > Enter > format fs=NTFS (if you want to convert the HDD to NTFS or FAT32, if you want to assign that format) > Enter. The procedure may take some time. > assign letter=# (where # should be replaced by the letter that will be assigned to the drive).
Another alternative to the above approach would be to format it from Disk Management. Once the clean procedure (via DISKPART) is finished, you could exit the DISKPART terminal and return to Disk Management. A right-click on the HDD would allow you to Initialize the HDD, and another right-click on it would allow you to create a new simple volume.
@jld272, have you diagnosed the HDD using the manufacturer's utility? If you haven't done so yet, feel free to do it :) The results of the diagnosis will tell us the health status of the HDD, and thus you'll know exactly what you're dealing with.
Keep me posted, please :) Talk later
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If you found the answer to your question, don't hesitate to click on Resolved to help other members with the same issue ;)
The first question I asked myself while reading your message was whether you just want to recover the HDD for proper reuse or if you want to recover data that this HDD holds. The approach to take would be different, and for this reason, I would like to have your confirmation.
As a general rule, the cyclic redundancy check error means that the operating system cannot read or write the data correctly.
If you just want to put the HDD back into use, I would suggest erasing and formatting it using the DISKPART command line. This procedure will remove everything that has been stored on the HDD. I will send you the steps to follow: click on Start > Run > type CMD > Enter > type diskpart > Enter > type list disk > Enter > type: select disk # (where # is the number that the HDD will bear in Disk Management (Disk 2, for example)). Caveat: make sure you select the correct number before resetting > Enter > type: Clean > Enter > create partition primary > Enter > format fs=NTFS (if you want to convert the HDD to NTFS or FAT32, if you want to assign that format) > Enter. The procedure may take some time. > assign letter=# (where # should be replaced by the letter that will be assigned to the drive).
Another alternative to the above approach would be to format it from Disk Management. Once the clean procedure (via DISKPART) is finished, you could exit the DISKPART terminal and return to Disk Management. A right-click on the HDD would allow you to Initialize the HDD, and another right-click on it would allow you to create a new simple volume.
@jld272, have you diagnosed the HDD using the manufacturer's utility? If you haven't done so yet, feel free to do it :) The results of the diagnosis will tell us the health status of the HDD, and thus you'll know exactly what you're dealing with.
Keep me posted, please :) Talk later
--
-----
If you found the answer to your question, don't hesitate to click on Resolved to help other members with the same issue ;)