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Philips TV issues

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Support Philips Posted messages 2396 Status Member -
Hello
I have a problem with my Philips TV 42PFL7404H/12. After turning it on, it made a cracking noise. Now the screen is black, with no sound or image. The LED shows a blinking error code, red twice. What should I do? Thank you for your replies.

2 answers

  1.
    Andy31200 Posted messages 26918 Registration date   Status Moderator Last intervention   12 201
     
    Good evening,
    Try to contact Philips support but considering that you mentioned them in the title, they should reach out soon..;-)

    --
    I call a spade a spade...
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  2. Support Philips Posted messages 2396 Status Member 554
     
    Dear Customer,

    We are sorry to hear that you are experiencing a problem with your television.

    Have you performed the latest update on it? http://philips.to/1D9V4dU

    Looking forward to hearing from you,

    Sincerely,

    AB
    Philips France Advisor
    @PhilipsCare_FR
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