Strange Philips TV issue Solved

Question

Hello,

I received a television from someone, a Philips Ambilight. Yesterday and this morning it was working very well, I was watching TV comfortably. And this morning I wanted to play a bit on the Wii, so I went to change the input using the TV buttons (since there's no remote control) and suddenly, a black screen.

I tried to go back, to switch back to the source of my TV box, but the names of the sources aren't showing even, the TV is black as if it were off.

However, I can still increase or decrease the volume, that display works, and I can also access the options menu without any problem, (by navigating with the "program" buttons that allowed me to change the TV input, so the buttons are working correctly :( )

Does anyone have an idea? Thank you in advance :-)
Configuration: Windows / Chrome 57.0.2987.133

Andy31200 · Accepted Answer

Hello,
Try unplugging the power plug, wait a quarter of an hour, and plug it back in.
If that doesn't work and if you have access to the menu, perform a "reset" or "factory reset" or "initial configuration" (see menu) but you will have to redo the entire installation and settings.

--
I call a spade a spade *
*in French in the text

gugu01 · Answer

Hello,

Do you have a Freebox?

--
After finding a solution, please remember to mark your topic as RESOLVED.
Also, providing feedback from your side is always nice for those who helped you... THANK YOU!!! :-)

Jayde · Answer

Hello and thank you for your replies. :) I unplugged the TV, we'll see what happens.  I tried to reset it to factory settings but nothing happens when I confirm :/  Yes, it's a Freebox.

gugu01 · Answer

If it's a mini 4K and you change the source while it's still on, when you want to go back to another source, sometimes nothing displays and the names of the sources are missing.

Free will say this is due to the TV, but if several people have the same symptom with their box, I doubt it.

So, turn off the box (I'm talking about the TV box), turn off the TV, and restart it; the sources should return to normal.
If that doesn't work, do the same but by unplugging and plugging back the power cord of the TV.

Can you confirm that this closely resembles your issue?

After finding a solution, remember to mark your topic as RESOLVED.
Similarly, giving feedback on your part is always nice for those who helped you... THANK YOU!!! :-)

Jayde · Answer

Yes, it looks a lot like that.  By the way, it seems that it worked, the sources are displayed again! :)  Thank you very much :)

Jayde · Answer

Hello, I'm just bumping my own thread, as the problem has occurred again :/ I've unplugged the box, the TV, everything, but nothing has come back since yesterday :(

If anyone has found an effective solution since then... :(

Strange Philips TV issue

6 réponses

Big fish games are they worth it?

Saracroche: the effective french app against phone spam

How to get the character µ on the android keyboard.

Texture issues in enshrouded

Access issue to my "contact me" profile

Windows spotlight is not working.

Black screen digital camera

Connecting rj45 cable with fiber

Sony bravia tv red led blinks 4 times

Free: associating with the freebox server in progress