netbook s'eteint de manière intempestive Fermé

Question

bonjour,
je contacte le forum car depuis quelques temps le netbook que nous possédons s'éteint de manière intempestive , et plusieurs fois à la suite. c'est d'autant plus bizarre que cela ne se passe que sur la session de ma femme, et non la mienne.
j'ai pu capturer l'écran où apparaît le message de windows et voilà ce que ça donne :







je ne sais pas quoi faire :( !!!

merci d'avance des informations que vous pourrez me donner !!!

monk521 · Answer

Bonjour,

Est-ce que vous avez les mêmes symptômes en mode sans échec ? Si c'est le cas, il y a de grandes chances que vous ayez un problème matériel. 

Pour plus d'information, poster sur le forum un rapport de Whocrashed
https://www.clubic.com/telecharger-fiche317674-whocrashed.html

Cdlt.

anthony71380 · Answer

merci  ! j'ai téléchargé le logiciel et effectué une analyse, la voici : 

System Information (local)
computer name: ANTONY-PC
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: 1015BX, ASUSTeK Computer INC., 1015BXO
CPU: AuthenticAMD AMD C-60 APU with Radeon(tm) HD Graphics AMD586, level: 20
2 logical processors, active mask: 3
RAM: 785862656 total



Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Tue 30/12/2014 06:52:09 GMT your computer crashed
crash dump file: C:\Windows\Minidump\123014-11559-01.dmp
This was probably caused by the following module: gubootstartup.sys (GUBootStartup+0xC54)
Bugcheck code: 0xA (0xFFFFFFFF87459160, 0x2, 0x1, 0xFFFFFFFF81ACC479)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\gubootstartup.sys
product: Glary Utilities
company: Glarysoft Ltd
description: The driver for the Startup Manager tool
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: gubootstartup.sys (The driver for the Startup Manager tool, Glarysoft Ltd).
Google query: Glarysoft Ltd IRQL_NOT_LESS_OR_EQUAL



On Tue 30/12/2014 06:52:09 GMT your computer crashed
crash dump file: C:\Windows\memory.dmp
This was probably caused by the following module: gubootstartup.sys (GUBootStartup+0xC54)
Bugcheck code: 0xA (0xFFFFFFFF87459160, 0x2, 0x1, 0xFFFFFFFF81ACC479)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\gubootstartup.sys
product: Glary Utilities
company: Glarysoft Ltd
description: The driver for the Startup Manager tool
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: gubootstartup.sys (The driver for the Startup Manager tool, Glarysoft Ltd).
Google query: Glarysoft Ltd IRQL_NOT_LESS_OR_EQUAL



On Tue 30/12/2014 06:46:26 GMT your computer crashed
crash dump file: C:\Windows\Minidump\123014-11700-01.dmp
This was probably caused by the following module: gubootstartup.sys (GUBootStartup+0xC54)
Bugcheck code: 0xA (0xFFFFFFFF87459888, 0x2, 0x1, 0xFFFFFFFF81AC2479)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\gubootstartup.sys
product: Glary Utilities
company: Glarysoft Ltd
description: The driver for the Startup Manager tool
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: gubootstartup.sys (The driver for the Startup Manager tool, Glarysoft Ltd).
Google query: Glarysoft Ltd IRQL_NOT_LESS_OR_EQUAL



On Tue 30/12/2014 06:39:32 GMT your computer crashed
crash dump file: C:\Windows\Minidump\123014-12058-01.dmp
This was probably caused by the following module: gubootstartup.sys (GUBootStartup+0xC54)
Bugcheck code: 0xA (0xFFFFFFFF86EF38B0, 0x2, 0x1, 0xFFFFFFFF81A92479)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\gubootstartup.sys
product: Glary Utilities
company: Glarysoft Ltd
description: The driver for the Startup Manager tool
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: gubootstartup.sys (The driver for the Startup Manager tool, Glarysoft Ltd).
Google query: Glarysoft Ltd IRQL_NOT_LESS_OR_EQUAL



On Tue 30/12/2014 06:34:43 GMT your computer crashed
crash dump file: C:\Windows\Minidump\123014-13135-01.dmp
This was probably caused by the following module: gubootstartup.sys (GUBootStartup+0xC54)
Bugcheck code: 0xA (0xFFFFFFFF88650618, 0x2, 0x1, 0xFFFFFFFF81AC1479)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\gubootstartup.sys
product: Glary Utilities
company: Glarysoft Ltd
description: The driver for the Startup Manager tool
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: gubootstartup.sys (The driver for the Startup Manager tool, Glarysoft Ltd).
Google query: Glarysoft Ltd IRQL_NOT_LESS_OR_EQUAL



On Mon 29/12/2014 12:42:07 GMT your computer crashed
crash dump file: C:\Windows\Minidump\122914-12682-01.dmp
This was probably caused by the following module: gubootstartup.sys (GUBootStartup+0xC54)
Bugcheck code: 0xA (0xFFFFFFFF886509F8, 0x2, 0x1, 0xFFFFFFFF81AB0479)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\gubootstartup.sys
product: Glary Utilities
company: Glarysoft Ltd
description: The driver for the Startup Manager tool
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: gubootstartup.sys (The driver for the Startup Manager tool, Glarysoft Ltd).
Google query: Glarysoft Ltd IRQL_NOT_LESS_OR_EQUAL



On Mon 29/12/2014 12:38:09 GMT your computer crashed
crash dump file: C:\Windows\Minidump\122914-12402-01.dmp
This was probably caused by the following module: gubootstartup.sys (GUBootStartup+0xC54)
Bugcheck code: 0xA (0xFFFFFFFF8865F360, 0x2, 0x1, 0xFFFFFFFF81A87479)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\gubootstartup.sys
product: Glary Utilities
company: Glarysoft Ltd
description: The driver for the Startup Manager tool
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: gubootstartup.sys (The driver for the Startup Manager tool, Glarysoft Ltd).
Google query: Glarysoft Ltd IRQL_NOT_LESS_OR_EQUAL



On Mon 29/12/2014 08:35:57 GMT your computer crashed
crash dump file: C:\Windows\Minidump\122914-12324-01.dmp
This was probably caused by the following module: gubootstartup.sys (GUBootStartup+0xC54)
Bugcheck code: 0xA (0xFFFFFFFF8B984910, 0x2, 0x1, 0xFFFFFFFF81AC6479)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\gubootstartup.sys
product: Glary Utilities
company: Glarysoft Ltd
description: The driver for the Startup Manager tool
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: gubootstartup.sys (The driver for the Startup Manager tool, Glarysoft Ltd).
Google query: Glarysoft Ltd IRQL_NOT_LESS_OR_EQUAL



On Wed 24/12/2014 08:33:14 GMT your computer crashed
crash dump file: C:\Windows\Minidump\122414-11731-01.dmp
This was probably caused by the following module: gubootstartup.sys (GUBootStartup+0xC54)
Bugcheck code: 0xA (0xFFFFFFFF88524FD8, 0x2, 0x1, 0xFFFFFFFF81A81479)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\gubootstartup.sys
product: Glary Utilities
company: Glarysoft Ltd
description: The driver for the Startup Manager tool
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: gubootstartup.sys (The driver for the Startup Manager tool, Glarysoft Ltd).
Google query: Glarysoft Ltd IRQL_NOT_LESS_OR_EQUAL



On Wed 24/12/2014 08:28:29 GMT your computer crashed
crash dump file: C:\Windows\Minidump\122414-11809-01.dmp
This was probably caused by the following module: gubootstartup.sys (GUBootStartup+0xC54)
Bugcheck code: 0xA (0xFFFFFFFF8B9A0B18, 0x2, 0x1, 0xFFFFFFFF81AB3479)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\gubootstartup.sys
product: Glary Utilities
company: Glarysoft Ltd
description: The driver for the Startup Manager tool
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: gubootstartup.sys (The driver for the Startup Manager tool, Glarysoft Ltd).
Google query: Glarysoft Ltd IRQL_NOT_LESS_OR_EQUAL




Conclusion
51 crash dumps have been found and analyzed. Only 10 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

gubootstartup.sys (The driver for the Startup Manager tool, Glarysoft Ltd)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination the errors that have been reported for these drivers and include the brand and model name of your computer as well in the query. This often yields interesting results from discussions from users who have been experiencing similar problems.

monk521 · Answer

Ah on le voit comme un camion sur un sentier ! 
Le programme en cause est Glary Utilities. Donc, soit vous le désinstaller, soit vous allez dans msconfig pour désactiver son démarrage automatique (il sera toujours utilisable à le demande).

Pour cela, touche du clavier Windows et r (simultanément).
Entrer msconfig  et valider par OK.
Aller dans la rubrique démarrage et décocher ce qui se rapporte à Glary Utilities.

anthony71380 · Answer

ok merci j'ai décoché comme indiqué ! je vais voir ce que ça donne :) 

merci de la rapidité de réponse en tout cas !!

je repasse sur le forum pour indiquer si le sujet peut être fermé !

Netbook s'eteint de manière intempestive

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