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Error 5,156,61 Canon MG5300 scanner

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Nodark Posted messages 49 Registration date   Status Membre Last intervention   -  
Jann31 Posted messages 717 Registration date   Status Membre Last intervention   -
Good evening,

I have a Canon MG5300 series printer that was working fine.

Until the day when I wanted to scan (either via MP Navigator 5.0 or directly from the printer), and I got an error message.

The worst part is that I can still print, and my printer is recognized.

I have already reinstalled, stopped the antivirus... 

Scangear
Scanning impossible for the following reasons:

-The scanner is offline
-The USB cable is disconnected
Please check and try again
The scanner driver will be closed.

Code: 5,156,61.


I have Windows 7, connected directly via USB to the printer (USB3.0 port).

Error 5,156,61 Canon MG5300 scanner

1 réponse

Réponse 1 / 1
Jann31 Posted messages 717 Registration date   Status Membre Last intervention   446
 
Good evening,

Check the USB connections and reinstall using the latest drivers from the Canon website:
http://imprimante-en-question.blogspot.com/2014/05/resoudre-lerreur-515661-sur-les.html
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