External hard drive disconnects during file transfers
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Leo71110
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Hello,
I have a little problem with an external hard drive "Samsung M3 Portable - Portable external hard drive 2.5" - USB 3.0 - 2 TB - Black"
When I plug it into any of the USB ports on my laptop, it is detected perfectly, and file reading works normally.
But during file transfers, it disconnects from the PC because I notice that the hard drive light goes out. I feel like for transfers of 100MB it’s fine, but it disconnects as soon as we exceed 1GB.
I would like to point out that I have tried it on 3 different computers, including a desktop.
Thank you in advance.
I have a little problem with an external hard drive "Samsung M3 Portable - Portable external hard drive 2.5" - USB 3.0 - 2 TB - Black"
When I plug it into any of the USB ports on my laptop, it is detected perfectly, and file reading works normally.
But during file transfers, it disconnects from the PC because I notice that the hard drive light goes out. I feel like for transfers of 100MB it’s fine, but it disconnects as soon as we exceed 1GB.
I would like to point out that I have tried it on 3 different computers, including a desktop.
Thank you in advance.
3 réponses
Hello,
First of all, have you tried changing the USB cable?
Also check the power settings:
Control Panel > All Control Panel Items > Power Options > Normal Use
Another idea is to go to the Device Manager and for each root USB hub > Properties > Power Management > Uncheck Allow the computer to turn off this device to save power
Let us know if it worked.
First of all, have you tried changing the USB cable?
Also check the power settings:
Control Panel > All Control Panel Items > Power Options > Normal Use
Another idea is to go to the Device Manager and for each root USB hub > Properties > Power Management > Uncheck Allow the computer to turn off this device to save power
Let us know if it worked.
Thanks again!