External hard drive disconnects during file transfers
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Leo71110
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Hello,
I have a little problem with an external hard drive "Samsung M3 Portable - Portable external hard drive 2.5" - USB 3.0 - 2 TB - Black"
When I plug it into any of the USB ports on my laptop, it is detected perfectly, and file reading works normally.
But during file transfers, it disconnects from the PC because I notice that the hard drive light goes out. I feel like for transfers of 100MB it’s fine, but it disconnects as soon as we exceed 1GB.
I would like to point out that I have tried it on 3 different computers, including a desktop.
Thank you in advance.
I have a little problem with an external hard drive "Samsung M3 Portable - Portable external hard drive 2.5" - USB 3.0 - 2 TB - Black"
When I plug it into any of the USB ports on my laptop, it is detected perfectly, and file reading works normally.
But during file transfers, it disconnects from the PC because I notice that the hard drive light goes out. I feel like for transfers of 100MB it’s fine, but it disconnects as soon as we exceed 1GB.
I would like to point out that I have tried it on 3 different computers, including a desktop.
Thank you in advance.
3 answers
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Hello,
First of all, have you tried changing the USB cable?
Also check the power settings:
Control Panel > All Control Panel Items > Power Options > Normal Use
Another idea is to go to the Device Manager and for each root USB hub > Properties > Power Management > Uncheck Allow the computer to turn off this device to save power
Let us know if it worked.
