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WiFi connection issue

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Yockop_ Posted messages 5 Status Member -  
 Tonton -
Hello everyone!
So here it is, I have a problem connecting to my WiFi.
Last week I was already having trouble with my connection, always having to restart my Freebox V6 for my PC to connect. Yesterday I called Free to sort out the problem, which they then took care of and resolved.
Today, wanting to use my PC (the first time since I called Free), my PC is no longer connected and there’s a red cross next to my WiFi. When I click on it, it shows me "The credentials saved on this computer for the network do not match the network's required configuration." So here I am stuck and I would need your help, thanks!

1 answer

  1.
    Aoleon Posted messages 45 Registration date   Status Member Last intervention   4
     
    Hello,

    For my part, I think that Free has changed the settings of your box and that your PC no longer recognizes them. I therefore advise you to disconnect your box from your PC and re-register it. If you are using Windows 7, the process is as follows:

    Start>Control Panel>Network and Internet>Network and Sharing Center

    On your right, you should see "Manage wireless networks," select yours and click delete. Then reconnect to your box with your WEP key and let us know what happens.
    3
    1. Yockop_ Posted messages 5 Status Member 1
       
      Oh well, that's great, it works very well now, thank you! It's nice of you to take the time to respond to me :). Have a good evening!
      1
    2. Aoleon Posted messages 45 Registration date   Status Member Last intervention   4
       
      No worries! Don't hesitate to mark your question as resolved so that others can benefit from it!
      0
    3. marting
       
      solution ok
      0
    4. Fish
       
      Thank you very much.
      0
    5. Tonton
       
      Thank you very much!! I know how to use a computer but I had no idea what to do about this problem!! Thanks to this short but effective explanation, the issue was resolved so quickly that I can hardly believe it's true; the proof is here, I'm on wifi and everything is going very well!!!
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