ICloud Sign-In Window...
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Anonymous user -
Anonymous user -
Hello,
Since I updated from Mavericks to version 10.9.4, the iCloud login window always appears at startup asking me to enter my password to log in to iCloud.
However, if I open System Preferences and click on iCloud, I am already logged in. I also checked Users and Groups and the "Login Items" and I don’t see anything related to iCloud.
After the update, I ran Onyx to repair permissions as recommended. Nothing works; I still have this window appearing at startup and I don’t know what to do to make it stop.
Is there a genius here who can tell me what to do to prevent this window from appearing at startup?
Screenshot of the window:
http://www.hostingpics.net/viewer.php?id=895166Capturede769cran20140729a768163920.png
Configuration: Mac Os X Mavericks 10.9.4 Intel Core i7 - 3.1 GHz - 1 processor - 4 cores - Memory 16Go - 1600 MHz DDR3
"To bring about any change in our lives, we must begin by expressing gratitude for what we already have."
Since I updated from Mavericks to version 10.9.4, the iCloud login window always appears at startup asking me to enter my password to log in to iCloud.
However, if I open System Preferences and click on iCloud, I am already logged in. I also checked Users and Groups and the "Login Items" and I don’t see anything related to iCloud.
After the update, I ran Onyx to repair permissions as recommended. Nothing works; I still have this window appearing at startup and I don’t know what to do to make it stop.
Is there a genius here who can tell me what to do to prevent this window from appearing at startup?
Screenshot of the window:
http://www.hostingpics.net/viewer.php?id=895166Capturede769cran20140729a768163920.png
Configuration: Mac Os X Mavericks 10.9.4 Intel Core i7 - 3.1 GHz - 1 processor - 4 cores - Memory 16Go - 1600 MHz DDR3
"To bring about any change in our lives, we must begin by expressing gratitude for what we already have."
8 réponses
Hello,
This window seems strange to me... the iCloud login windows look different...
Example to log in from system preferences:
and this one from Safari, to access your account:
Is there anything in the "StartupItems" folders located here?
Hard Drive / Library
Hard Drive / System / Library
Is the same phenomenon present when logging in as another user?
When this window is open, which applications are open?
If we leave the window untouched, and launch Activity Monitor, what processes or applications are running?
Does the window close by itself after a while?
If you enter a fake password and click "Login," what happens next?
Did you put the series of small x’s, or does it appear like that initially?
--
Have a good day, or good night..:).
Francis
This window seems strange to me... the iCloud login windows look different...
Example to log in from system preferences:
and this one from Safari, to access your account:
Is there anything in the "StartupItems" folders located here?
Hard Drive / Library
Hard Drive / System / Library
Is the same phenomenon present when logging in as another user?
When this window is open, which applications are open?
If we leave the window untouched, and launch Activity Monitor, what processes or applications are running?
Does the window close by itself after a while?
If you enter a fake password and click "Login," what happens next?
Did you put the series of small x’s, or does it appear like that initially?
--
Have a good day, or good night..:).
Francis
Good evening *_Francis_*,
I hoped to receive a response from you since you seem experienced and your questions are very specific.
Well, you are right, the login window that appears when I open my session is really not like your screenshot. As I mentioned in my question, I am already signed in to iCloud. That's why I've never dared to enter my password in the window that appears on startup. And yes, it was indeed me who put "x"s to keep my name from being visible in the screenshot. Otherwise, my full name was visible.
Regarding your screenshot of Safari to access my online account, it's the same as yours.
In the Hard Drive / Library "StartupItems" folder, there is nothing.
In the Hard Drive / System / Library "StartupItems" folder, nothing either.
There are no other users; I am the only one using this computer.
When this window is open, there are no other applications open. I tested that. This window appears about 30 seconds after I log in, and there are no other applications open except maybe a weather app that also opens with my session, and this window does not close by itself.
Francis, I will follow your recommendations and get back to you regarding leaving the window untouched and launching Activity Monitor to check the running processes, which I haven't tested. Then I will try entering a random password and clicking on the "Connect" button to see what happens.
Thank you very much for your good advice, and I will get back to you on this, but not tonight. To make this window reappear, I must restart, so that'll be for tomorrow. I will keep you updated, and thanks again for your kindness and for sharing your experience. Thanks a thousand times.
--
"To bring about any change in our lives, we must first express gratitude for what we already possess."
I hoped to receive a response from you since you seem experienced and your questions are very specific.
Well, you are right, the login window that appears when I open my session is really not like your screenshot. As I mentioned in my question, I am already signed in to iCloud. That's why I've never dared to enter my password in the window that appears on startup. And yes, it was indeed me who put "x"s to keep my name from being visible in the screenshot. Otherwise, my full name was visible.
Regarding your screenshot of Safari to access my online account, it's the same as yours.
In the Hard Drive / Library "StartupItems" folder, there is nothing.
In the Hard Drive / System / Library "StartupItems" folder, nothing either.
Is the same phenomenon present when opening a session of another user?
There are no other users; I am the only one using this computer.
When this window is open, what applications are open?
If we leave the window untouched and launch Activity Monitor, what processes or applications are running?
Does the window close by itself after a certain time?
When this window is open, there are no other applications open. I tested that. This window appears about 30 seconds after I log in, and there are no other applications open except maybe a weather app that also opens with my session, and this window does not close by itself.
If we leave the window untouched and launch Activity Monitor, what processes or applications are running?
Does the window close by itself after a certain time?
If you enter a random password and click "Connect," what happens next?
Francis, I will follow your recommendations and get back to you regarding leaving the window untouched and launching Activity Monitor to check the running processes, which I haven't tested. Then I will try entering a random password and clicking on the "Connect" button to see what happens.
Thank you very much for your good advice, and I will get back to you on this, but not tonight. To make this window reappear, I must restart, so that'll be for tomorrow. I will keep you updated, and thanks again for your kindness and for sharing your experience. Thanks a thousand times.
--
"To bring about any change in our lives, we must first express gratitude for what we already possess."
If you leave the window untouched, and launch Activity Monitor, what processes or applications are running?
Does the window close by itself after a certain time?
If you enter a dummy password and click on "Sign in", what happens next?
Re *_Francis_*,
Well, I tried the dummy password and it was rejected. The window didn't disappear by itself after a certain time either without being touched.
One thing I forgot to mention is that my session keychain is set to open at login, and I have to enter the keychain password. It's always after entering my session keychain password that this iCloud sign-in window appeared. I say "appeared" because here's what I did:
I went and signed out of iCloud in system preferences. I restarted the computer and reactivated my iCloud account, and the window was then the same as in your first screenshot. I restarted a second time. Of course, that recreated the "Guest" account at login which I had disabled the first time I set up iCloud in system preferences.
Now here is the window that appears for opening my session keychain after this iCloud reactivation:
http://www.hostingpics.net/viewer.php?id=698214Capturede769cran20140801a768044909.png
It's strange that my session keychain seems to open with iCloud. I don't understand. I should add that during my initial iCloud setup I checked "Keychain" which I later unchecked. If that could be related?
Do I need to remove certain items in the Keychain to stop this window with the iCloud prompt from appearing and have the normal keychain sign-in window show up instead?
And regarding the "Guest" account that is automatically created with the iCloud sign-in, I don't need it, and I would like to know if disabling it affects anything during login.
Hello,
I did indeed think about a request related to Keychain on iCloud. I did the same tests, activated Keychain on iCloud, then deactivated it... etc. I don't have that window that pops up, but it might be because I've already included the permissions in the keychain. If I look in my Keychain, it shows that indeed several things are already authorized..
So we would need to compare with what is currently authorized in the Keychain, and possibly authorize...
--
Have a good day, or good night..:).
Francis
I did indeed think about a request related to Keychain on iCloud. I did the same tests, activated Keychain on iCloud, then deactivated it... etc. I don't have that window that pops up, but it might be because I've already included the permissions in the keychain. If I look in my Keychain, it shows that indeed several things are already authorized..
So we would need to compare with what is currently authorized in the Keychain, and possibly authorize...
--
Have a good day, or good night..:).
Francis
Re *_Francis_*,
I have the same thing as you in Access Control for my iCloud account. I will try checking "Require password for keychain" and restart, and I'll get back to you shortly.
Re: Well, I authorized it, and still, it’s never the same window that appears when I start my session. The last one was "identifyservicesd" wants to use the session keychain.
If I enter the keychain password, I don’t get any other windows asking for the password. Actually, I admit I don't understand anything at all.
Another detail I just thought of:
During the week, I activated "iCloud Keychain" on my iPhone. Could there be a link?
I have the same thing as you in Access Control for my iCloud account. I will try checking "Require password for keychain" and restart, and I'll get back to you shortly.
Re: Well, I authorized it, and still, it’s never the same window that appears when I start my session. The last one was "identifyservicesd" wants to use the session keychain.
If I enter the keychain password, I don’t get any other windows asking for the password. Actually, I admit I don't understand anything at all.
Another detail I just thought of:
During the week, I activated "iCloud Keychain" on my iPhone. Could there be a link?
I think the Keychain is corrupted maybe due to synchronization/desynchronization.
We should try Keychain Access from the Keychain menu.. if
that doesn't work, and if you have all the useful passwords handy, completely delete the keychains folder from your library.
Testing on another user would have helped verify this. (Always helpful to have another user for tests).
To delete the keychains folder:
-Hold down the alt key while going to the "Go" menu in Finder to choose "Library."
..
- In the Library, locate the "Keychains" folder and keep it within easy reach of your mouse.
-Launch Terminal (Applications / Utilities...)
-in the Terminal window type
sudo rm -rf
-type a space
-drag and drop the Keychains folder into the Terminal window and
-press the Enter key
-enter your password and confirm (you won't see your password when you type it)
Restart the Mac...
--
Have a good day or good night..:).
Francis
We should try Keychain Access from the Keychain menu.. if
that doesn't work, and if you have all the useful passwords handy, completely delete the keychains folder from your library.
Testing on another user would have helped verify this. (Always helpful to have another user for tests).
To delete the keychains folder:
-Hold down the alt key while going to the "Go" menu in Finder to choose "Library."
..
- In the Library, locate the "Keychains" folder and keep it within easy reach of your mouse.
-Launch Terminal (Applications / Utilities...)
-in the Terminal window type
sudo rm -rf
-type a space
-drag and drop the Keychains folder into the Terminal window and
-press the Enter key
-enter your password and confirm (you won't see your password when you type it)
Restart the Mac...
--
Have a good day or good night..:).
Francis
Dear *_Francis_*,
I tried SOS Trousseau as you suggested and it didn't change anything.
Your advice is sound, but I didn't dare to permanently delete the Keychains folder. Instead, I reset the default keychain and checked "Synchronize the session keychain password with the account."
Just before that, I changed my login password.
When I restarted, it asked me for my iCloud password, which I entered. I then went into system preferences and clicked on iCloud, and everything was grayed out. I had to enter my Apple ID password, which is the same as iCloud, in order to activate iCloud.
I restarted again, and now I no longer have any windows asking for a password.
I tried SOS Trousseau as you suggested and it didn't change anything.
Your advice is sound, but I didn't dare to permanently delete the Keychains folder. Instead, I reset the default keychain and checked "Synchronize the session keychain password with the account."
Just before that, I changed my login password.
When I restarted, it asked me for my iCloud password, which I entered. I then went into system preferences and clicked on iCloud, and everything was grayed out. I had to enter my Apple ID password, which is the same as iCloud, in order to activate iCloud.
I restarted again, and now I no longer have any windows asking for a password.
Resetting the Keychain is roughly the same as completely deleting the Keychains folder. Deleting the folder is simply more radical; it removes any potentially corrupted files. You then find yourself in a new session where the keychain folder is still empty, or even non-existent before any password memorization.
That said, if it worked that way, that's great :)
--
Have a good day, or good night..:).
Francis
That said, if it worked that way, that's great :)
--
Have a good day, or good night..:).
Francis
Hello,
I have exactly the same problem as stated here, but if I apply the suggested solutions (SOS Keychain, deleting the Keychains folder), nothing changes.
On my side, the keychain does not open at startup.
Could you help me?
I have exactly the same problem as stated here, but if I apply the suggested solutions (SOS Keychain, deleting the Keychains folder), nothing changes.
On my side, the keychain does not open at startup.
Could you help me?
Hello,
As you can see in my question, I mentioned that I repaired the permissions after the Mavericks update. I don't know if you did it. You always have to do it after an Apple update.
If you don't have Onyx installed, you can do it with Disk Utility. Check the link below and the section "Regularly Repair Permissions":
http://www6.osxfacile.com/?tdfs=1&kw=Apple+Help+Desk&term=Apple%20Help%20Desk%20Support%20System&term=Download%20from%20Secure%20Cloud%20File%20Storage&term=Live%20Chat%20Support%20Agent&backfill=0
Installing Onyx would be a good idea. Get the version for Mavericks:
http://www.titanium.free.fr/onyx.html
P.S. If you can't install Onyx, you will need to allow downloading applications from "Anywhere" in System Preferences, and once Onyx is installed, set it back to what it was. A bit of reading on Gatekeeper here:
http://www6.osxfacile.com/?tdfs=1&kw=Apple+Help+Desk&term=Apple%20Help%20Desk%20Support%20System&term=Download%20from%20Secure%20Cloud%20File%20Storage&term=Live%20Chat%20Support%20Agent&backfill=0
As you can see in my response #10, I reset my keychain. To do this, I opened Keychain Access and its preferences: Cmd ,
Check if these boxes are checked on your side:
http://www.hostingpics.net/viewer.php?id=516912Capturede769cran20141221a768053036.png
Restart to see if everything is correct.
If it still doesn't work then you can try resetting your keychain by clicking the button in the Keychain Access preferences:
http://www.hostingpics.net/viewer.php?id=855258Capturede769cran20141221a768053337.png
You just need to restart to see if there is any change.
--
"To bring about any change in our lives, we must first express gratitude for what we already possess."
As you can see in my question, I mentioned that I repaired the permissions after the Mavericks update. I don't know if you did it. You always have to do it after an Apple update.
If you don't have Onyx installed, you can do it with Disk Utility. Check the link below and the section "Regularly Repair Permissions":
http://www6.osxfacile.com/?tdfs=1&kw=Apple+Help+Desk&term=Apple%20Help%20Desk%20Support%20System&term=Download%20from%20Secure%20Cloud%20File%20Storage&term=Live%20Chat%20Support%20Agent&backfill=0
Installing Onyx would be a good idea. Get the version for Mavericks:
http://www.titanium.free.fr/onyx.html
P.S. If you can't install Onyx, you will need to allow downloading applications from "Anywhere" in System Preferences, and once Onyx is installed, set it back to what it was. A bit of reading on Gatekeeper here:
http://www6.osxfacile.com/?tdfs=1&kw=Apple+Help+Desk&term=Apple%20Help%20Desk%20Support%20System&term=Download%20from%20Secure%20Cloud%20File%20Storage&term=Live%20Chat%20Support%20Agent&backfill=0
As you can see in my response #10, I reset my keychain. To do this, I opened Keychain Access and its preferences: Cmd ,
Check if these boxes are checked on your side:
http://www.hostingpics.net/viewer.php?id=516912Capturede769cran20141221a768053036.png
Restart to see if everything is correct.
If it still doesn't work then you can try resetting your keychain by clicking the button in the Keychain Access preferences:
http://www.hostingpics.net/viewer.php?id=855258Capturede769cran20141221a768053337.png
You just need to restart to see if there is any change.
--
"To bring about any change in our lives, we must first express gratitude for what we already possess."