USB key is located in Mobile devices and... Solved

Question

Hello!

I have a problem that I can't solve.

As soon as I plug in a USB stick or my camera, it no longer shows up in My Computer, but in "Portable Devices and Media." Do you know of a way to stop this automatic recognition?

I plugged the USB stick and the camera into another computer and they both appear in My Computer.

(I'm using XP Home with SP2)

Thanks!

neonorchid · Accepted Answer

I found the solution.

I went to check the contents of the USB drive and the camera while they were in "Multimedia Mobile Devices". I noticed that they each had a sync file called WMPinfo.xml. So I deleted them along with the Recycled folder that was on the USB drive and the camera.

*If you have the same problem, but your USB drive for example does not appear in the Control Panel, open "Disk Management" and click on the disk that represents your USB drive. There, enable the display of hidden folders and files and uncheck the box that says "Hide protected operating system files (recommended)". If you have a sync file on your USB drive, it should now appear. Once the file is deleted, remember to hide the hidden folders and files again.

Then,
1. I right-clicked on Computer and clicked on Manage.
2. I selected Services and Applications and clicked on Services.
3. In the list of services, I searched for "Removable Storage"*.
4. I right-clicked on "Removable Storage" and clicked on Properties.
5. I noticed that the Startup Type was Manual, so I changed it to Automatic.
6. I applied the change and restarted my computer.

The USB drive and the camera now appear in Computer.

http://img361.imageshack.us/img361/8420/propstockamoab6.png

steph · Answer

Hello, response here: https://www.zebulon.fr/astuces/securite-systeme/211-desactiver-le-stockage-usb.html

neonorchid · Answer

Well, I did some research to try to find a solution, but none worked.

On some forums, it was suggested that the source of the problem might come from Real Player and that modifying the settings or uninstalling the program would fix the issue. I tried both methods, but nothing helped. So I thought maybe the problem was with Windows Media Player; I changed some settings for mobile devices, but still nothing.

I then wondered if this would happen with everything that works with flash memory, because my mp3 player has a hard drive and it always shows up in My Computer. So I plugged in my brother's mp3 player, which is a Creative Zen V Plus, and it automatically appeared in My Computer. I plugged and unplugged it twice, and it was still there in My Computer.
While it was still connected, I plugged in my USB stick, and tada! It appeared in My Computer. I removed everything and plugged my USB stick back in, and it again showed up in the Control Panel.

I even tried the method suggested by Steph, but, as I suspected, it didn't do anything.

So if anyone has any ideas to suggest to solve the problem or even an explanation of where this problem might come from, it would be appreciated.
Thank you.

neonorchid · Answer

Well, I've tried other things, but without success:

- I checked if Daemon Tools was installed (it isn't);
- I uninstalled and reinstalled WMP 10 and RealPlayer;
- I formatted the USB drive;
- I changed the drive letter of the CD-Rom;
- And I uninstalled the device of the USB drive and the camera.

So once again, if you have any idea to suggest to me, let me know. =)

coolgoma · Answer

Thank you for your suggestions. I had a similar problem nonetheless I recovered my files, except that I can't restore them to my drive as soon as I click on "do not show hidden files," all the folders disappear. How can I keep them while checking the "do not show hidden files and folders" option? Thank you.

ABDL13 · Answer

Hello,  I have a USB key [Samsung YP-U4 JQR/XEU]. The problem is that when I plug my MP3 key into the USB 2.0 port, the computer recognizes it as a camera. I noticed that in the Control Panel there is no folder called "MULTIMEDIA MOBILE DEVICE", which is a bit strange, right? I also tried connecting the USB key to another computer, and it worked; when I went to check the "MULTIMEDIA MOBILE DEVICE" folder, it was there.  I am using WINDOWS XP SP2  PLEASE HELP ME. I HAVE REALLY TRIED EVERYTHING.

USB key is located in Mobile devices and...

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