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USB mobile connection issue computer busy

lolomusic667 Posted messages 2527 Status Member -  
lolomusic667 Posted messages 2527 Status Member -
Good evening,

I have a problem with the connection from my smartphone to my computer. It is recognized, but then when I want to move folders or files within my internal memory card on my smartphone, it indicates that it is busy. I don't understand why. Nothing is happening.

How can I solve my problem?

Thank you in advance,

Laura

1 answer

  1.
    ChariduP Posted messages 5706 Registration date   Status Contributor Last intervention   2 736
     
    Hello lolomusic667,

    After restarting the PC and the phone or even changing the cable, is the problem still there?

    Are you sure your phone is turned on and unlocked?

    Have you enabled file sharing mode on your phone?

    HELP: Android: Transfer photos and videos to your PC

    Best regards,
    --
    ChariduP - Have a nice day :)
    Contributor CCM
    1
    1. lolomusic667 Posted messages 2527 Status Member 11
       
      yes
      0