Picasa no longer recognizes my printer.
ANNE-SOPHIE01
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ANNE-SOPHIE01 Posted messages 5 Status Member -
ANNE-SOPHIE01 Posted messages 5 Status Member -
Hello,
Everything was fine, I was printing through Picasa and now it's over, I have an error message:
"Picasa no longer recognizes the HP PSC 2350 printer"
I restarted the computer... NOTHING
I unplugged and replugged the printer > NOTHING
I completely uninstalled Picasa and then reinstalled it > NOTHING
I reinstalled my printer > NOTHING TO DO
The printer is ready and is properly displayed in my computer, showing as online
What genius could enlighten me?
My printer is a HP PSC 2355
Configuration: Windows 7 / Firefox 26.0
Thank you
Best regards
PS: please don't be too technical, I'm not an IT person, I just have some knowledge. SMILE
Everything was fine, I was printing through Picasa and now it's over, I have an error message:
"Picasa no longer recognizes the HP PSC 2350 printer"
I restarted the computer... NOTHING
I unplugged and replugged the printer > NOTHING
I completely uninstalled Picasa and then reinstalled it > NOTHING
I reinstalled my printer > NOTHING TO DO
The printer is ready and is properly displayed in my computer, showing as online
What genius could enlighten me?
My printer is a HP PSC 2355
Configuration: Windows 7 / Firefox 26.0
Thank you
Best regards
PS: please don't be too technical, I'm not an IT person, I just have some knowledge. SMILE
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4 answers
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Yes, sorry, it's an interpretation since it doesn't work, the "TRUE" message is:
"Picasa encountered a problem with the printer "HP psc 2350 series"
Please report this error.
OK"
It's exactly the same.
I clicked OK of course!! -
Good evening
a lot of "NOTHING" in your message
but that doesn't help us.
What is the error you are talking about at the beginning?
you write "it's over, I have an error message:" .... ??
Have you tried your printer with another software?
--
Those who know nothing always know as much as those who know no more than them. (Pierre Dac) -
Yes Froulik I just noticed and I've completed it.
Yes it works with PAINT -
Is this the message that is displayed?
"Picasa no longer recognizes the HP PSC 2350 printer"
or is it your interpretation?
Please give us the true message.
--
Those who know nothing know just as much as those who know no more than they do. (Pierre Dac)
