My computer no longer recognizes my HP Deskjet 2630 printer.
Mysah__
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Mysah__ Posted messages 52 Status Membre -
Mysah__ Posted messages 52 Status Membre -
Hello
For about two weeks now, my computer no longer recognizes my HP DESKJET 2630 printer when I plug it in.
I’ve tried two different computers, same issue.
I’ve also changed the connection cable and still the same problem.
I diagnosed the issue with HP Scan, which detects a connection problem but doesn’t resolve it.
My printer is in perfect condition; I never move it and I’ve had it for almost two years.
I don’t know what to do; do you have a solution? Thank you!
For about two weeks now, my computer no longer recognizes my HP DESKJET 2630 printer when I plug it in.
I’ve tried two different computers, same issue.
I’ve also changed the connection cable and still the same problem.
I diagnosed the issue with HP Scan, which detects a connection problem but doesn’t resolve it.
My printer is in perfect condition; I never move it and I’ve had it for almost two years.
I don’t know what to do; do you have a solution? Thank you!
3 réponses
Mysah__
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Hello, how do I reset it? Using the HP Smart app?
Anonymous user
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Mysah__
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Hi, you must have had an installation CD or DVD when you bought it, right?