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My printer prints but doesn't scan anymore!

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bibsie -  
 bibsie -
Hello,
I have an HP Photosmart Plus printer that works well, but I can no longer scan.
It says on my computer "no scanner detected"...
While reading the forums, I saw that the solution might be to install the "libsane-hpaio1 package," but I have no idea what that is or how to do it...
Can someone help me?
Thank you in advance
Amandine

Configuration: Windows 7 / Internet Explorer 8.0

3 réponses

Réponse 1 / 3
bibsie
 
Yes, that's what I understood...
The printer is a "HP Photosmart Plus - Print Scan Copy - B209a"
Thank you for your response!
5
smed_79 Posted messages 1298 Registration date   Status Contributeur Last intervention   850
 
you can find the driver for your printer here :
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=en&product=3777182&lang=en&
0
naboul
 
Hello, I'm having the same problem... HP Photosmart C4400 All-in-One series printer. How can I fix this please?
-1
bibsie
 
I might not be able to help you much, but you could maybe Google "HP Photosmart C4400 All-in-One Series"
I tried it and here’s the first link I found:

http://h200003.www2.hp.com/bizsupport/TechSupport/ProductList.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3655558&taskId=135

Finally, maybe wait for confirmation from the pros ^^
Have a good evening!
0