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Acer eRecovery stuck at 99%!

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Anonymous user -  
 m4rjo -
Hello;

Not long ago, I bought a second-hand Acer Aspire 5742G (Intel Core i5, 8GB DDR3, etc...)

A little later, my computer was incredibly slow, the mouse would often freeze (unable to move it...), some programs wouldn't open, etc...

But fortunately (or not), the seller had provided me with a System Restore (Acer eRecovery Management v7.7.6)! So I launched it and selected to reset Windows (7) while keeping my files.

And then there was a loading process with two parts, but the computer freezes at 99% of the last part! I tried overnight for nearly 20 hours.

So I turned off the computer and started Windows anyway; I saw "Windows is starting services" for 30 minutes, then 

Windows Setup could configure Windows to run on this computer's hardware.


the computer automatically restarted before displaying again

"Setup is starting services," and then 

Windows could not complete the installation. To install Windows on this computer, restart the installation.


Etc...

HELP ME PLEASE

3 answers

  1. R.C
     
    Hello
    I have the same issue (system restore at 100% but system update stuck at 99%)
    what can I do? Windows 7 won't boot so I no longer have access to the control panel.
    Moreover, I went through the recovery partition to perform the restore (ALT F10)... I do not understand this bug.
    3
    1. Anonymous user
       
      I tried to do it crying several times. Be responsive to CD changes (as soon as the player opens, put the CD in directly) try to do it about ten times using different modes (keep files, not keep, etc...)
      0
  2. Anonymous user
     
    It's the 6th time I've done it and it worked!
    2
    1. gamerkilli Posted messages 60 Status Member
       
      Hello, I have the same problem right now... How did you solve the issue?
      0
    2. Julie-Larbi62 Posted messages 1 Status Member
       
      Hello everyone, I have the same problem, do you have a solution please (novice in the field)... Thank you.
      0
    3. regis
       
      Hello, I don't have a CD but the same problem.
      0
    4. m4rjo
       
      Hello, I have the same issue, have you found a solution?
      I have an emachine Windows 7.
      0
  3. superbarnis Posted messages 4420 Registration date   Status Member Last intervention   519
     
    The restoration DVDs should be at least 3 + 1 for the drivers.
    On the other hand, do you still have the system restore cache partition?
    To check, go to Control Panel
    then Administration
    Computer Management
    Disk Management, and on the left you'll see your partitions:
    one of 18 GB for restoration, hashed,
    one system 100 MB,
    then C: Windows
    D: Data,
    etc...

    What matters is restoration.
    Then close everything.

    --
    Not everyone is a genius, but we're working on it.
    -1