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Freeplugs compatibility on SFR network

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pacosandro Posted messages 9 Status Member -  
brupala Posted messages 111182 Registration date   Status Member Last intervention   -
Hello,

Former FREE customer, I kept the 2 freeplugs. They worked very well.

Today, as a new SFR customer, I’m trying to get my Internet connection to work via the Freeplugs, but it's impossible… Despite the lights being green.

Does anyone have a solution?

Thank you.

3 answers

  1.
    zipe31 Posted messages 34620 Registration date   Status Contributor Last intervention   6 501
     
    Hello,

    Have you paired your two freeplugs? See here

    --
    Zen my nuggets ;-)
    Do something for the environment, close your windows and adopt a penguin.
    14
    1. pacosandro Posted messages 9 Status Member
       
      Hello Zipe31!!
      Yes, it's done!!!!
      0
    2. pacosandro Posted messages 9 Status Member
       
      And it works!!!!

      Thank youuuuuuuuuuu Zipe31!
      0
    3. zipe31 Posted messages 34620 Registration date   Status Contributor Last intervention   6 501
       
      You're welcome ;-))

      But what exactly did you do?
      0
    4. pacosandro Posted messages 9 Status Member
       
      I completed the sync you recommended!
      0
    5. zipe31 Posted messages 34620 Registration date   Status Contributor Last intervention   6 501
       
      You're welcome.
      0
  2. brupala Posted messages 111182 Registration date   Status Member Last intervention   14 459
     
    Hi,
    are these freeplugs or freeplug classics?
    You should have returned your freeplugs with your freebox normally ....
    What exactly did you connect your freeplugs to?

    --
    and ... There you go!
    3
    1. pacosandro Posted messages 9 Status Member
       
      Hello Brupala!
      These are white/beige freeplugs... But I didn't know there were several kinds!

      One is plugged into the box and the other into the PC...
      0
    2. brupala Posted messages 111182 Registration date   Status Member Last intervention   14 459
       
      You should only connect the Ethernet port and the power supply.
      0
    3. pacosandro Posted messages 9 Status Member
       
      Oops, sorry Brupala, I misspoke.
      I have one plug connected to the power box and the second one to the PC!
      0
    4. brupala Posted messages 111182 Registration date   Status Member Last intervention   14 459
       
      Can you try the PC with a direct Ethernet connection?
      Are you sure about your two Ethernet cables?
      0
    5. pacosandro Posted messages 9 Status Member
       
      The BOX/PC connection via Ethernet is working.

      Yes, I think they are "reliable"!!
      0
  3. lableu83 Posted messages 2 Status Member
     
    Hello,
    I'm in the same situation: I'm desperately trying to connect the freeplugs (not those from the Free Revolution but the classic box) with the SFR box, but it doesn't work... I'm starting to regret Free, which offered the plugs (while SFR asks for a minimum of 60!!!)
    If anyone has the solution, I would be 200% interested because the box is on the opposite side of the living room compared to my TV ;-(
    0
    1. brupala Posted messages 111182 Registration date   Status Member Last intervention   14 459
       
      If you only plug in the Ethernet (RJ45) cable, it should work just as well with SFR as with FREE.
      0
    2. lableu83 Posted messages 2 Status Member
       
      Thank you for your response, but unfortunately, that is exactly what I did, and it doesn't work (despite an attempt to reconnect the plugs).
      0
    3. brupala Posted messages 111182 Registration date   Status Member Last intervention   14 459
       
      Is it a PC that you have behind the powerline adapters?
      The freeplugs indicate their pairing correctly?
      0