FreePlug (CPL) association issue

It works, thank you!

Well,
Does your power strip have surge protection?
Otherwise, we often repeat here (and elsewhere) that in case of a problem, you should always pair them both on a power strip and then set them up afterwards.

It was indeed the Belkin surge protector!! Thank you so much because I was seriously starting to tear my hair out!!!

I just synchronized the freeplugs without the Belkin power strip.
It's all good. Thank you very much.

very good advice, I had the same problem. Thank you!

a question: can we combine plugs with a single turn signal with those that have two? I hope I'm clear enough??

it's better to pair it with a classic freeplug and it also costs less.

It's the ADSL box that has Wi-Fi
I had to restart the procedure on my Free account because the Freebox needs to be initialized.
For me, it works perfectly with a Wi-Fi key on the other side of the partition with my second computer
I haven't tried my Freeplugs yet.

You should check that in your electrical panel and on the outlets in the other rooms the phases and neutral are not reversed (blue wire on the left and red wire on the right).

Hello, it's not working for me, I can't sync my two boxes and they're not in the same room. What should I do?

I'm getting desperate....

Amel,
have you read Atika's response at least?
1- plug the 2 freeplugs into the same power strip
2- once the pairing is done, they can be plugged in independently.

It works on the power strip, but as soon as I change rooms, it stops working again. I don't understand, when I plug it into a socket in my living room, the connection is lost again.

same problem for me, what to do!

Thank you, after struggling and reading all the messages, your tip worked for us, at least for now, thanks again, it's really annoying when it doesn't work just because of little details.

Great, thank you very much! Same problem, and thanks to your advice, it's working again.
After 4 days of pulling my hair out, I finally have the TV back! ;)

Awesome!

Well played, it worked for me too.

I agree with you, I have the same synchronization issue and none of your solutions have worked!!! I am also increasingly disappointed with Free! I have another problem, about 6 months ago my high-speed connection dropped, now when I turn on the TV I get a message asking me to choose between standard or low bandwidth. So I can't get all the channels, if 2 TVs are connected at the same time the TVs freeze, and the same happens when a recording is being made!
Have you encountered the same problem? I've contacted Free 3 times, and they just tell me to reset the box by unplugging and plugging it back in, but nothing works! Help!!!!! Thank you in advance!

Indeed, very disappointed with Free as well. Recurring problem with exchanged freeplugs and the power cord (of the new freeplug)
doesn't hold and regularly disconnects. Called Free to request a replacement for the freeplugs, which then goes into red. After 10 minutes of testing, the Free advisor decides to exchange the defective freeplug, but the call gets cut off before finalizing the order, so a second call. The second Free advisor asks for several manipulations and no longer agrees to exchange the freeplugs. Third disconnection. Called back on my mobile and the third advisor is even worse than the previous ones. You’d think it was the Middle Ages with Free to the point that customers are forced to contort under the furniture untangling wires, running from one freeplug to another, etc... The FREE representatives are completely useless; none of the 4 Free advisors gave me the same version about the malfunction. Thank goodness there are other, more serious operators!!!

SUPER, frankly respect....

I didn't understand everything?

no, except that the power strip box should not be equipped with a power switch.

Thank you for the information, even with 2 different 2alims, old and new generation, it still crunches when pressing for a second.

Hello,
I had the same problem, thank you very much for the info, it works.
Best regards

(They don’t tell you that at Free)
They don’t say it because it’s a rule that you invented.
Indeed, different differential breakers (or not) reduce the signal but do not completely eliminate it, just like an EDF meter can allow enough through to extend the network to the neighbors.
There aren’t really any rules at this level; it’s up to each individual to experiment.

Well, yes.
It depends a lot on the electrical installations.
Ethernet cable is always the best solution, at least the most effective.

Hi
for your information, if you already have a powerline system (other than freeplugs): the TV part of the Freebox HD can be connected to one of your non-Freebox adapters.
You just need to configure your adapters (non-Freebox), and when it works, connect one of them in place of the Freeplug intended for the HD part of the Freebox HD.
It works very well (I have old Netgear XAV101 that allow 200 mb).
See you later.

The problem with old installations is that they were often made in three-phase, and that's where the issue arises. So you need to connect to a network using the same phase, and for recent installations in three-phase, you need to be behind the same differential switch.